Salesforce Consultant – Deloitte South Asia LLP | Bengaluru
Job Description
Summary
Deloitte India is hiring experienced Salesforce Consultants in Bengaluru to join its Technology & Transformation (T&T) – Customer Sales & Service team. This role is ideal for professionals with 3–5 years of Salesforce consulting, solution design, and end-to-end implementation experience. You will work on Sales Cloud, Service Cloud, Marketing Cloud, Communities, and Salesforce platform solutions to help clients maximize their customer experience and drive digital transformation.
As a Salesforce Consultant at Deloitte, you will engage with clients to design, customize, and implement Salesforce solutions, manage teams, and ensure high-quality project delivery. If you’re passionate about CRM consulting, Salesforce technology, and digital transformation, this is the perfect opportunity to grow your career with a global leader.
Job Details at a Glance
| Position | Salesforce Consultant |
|---|---|
| Company | Deloitte South Asia LLP |
| Job Requisition ID | 83954 |
| Location | Bengaluru, India |
| Designation | Consultant |
| Domain | Customer – Sales & Service (Salesforce Practice) |
| Experience Required | 3–5 years (with 1–2 end-to-end SFDC implementations) |
| Skills | Salesforce Lightning, Sales Cloud, Service Cloud, Marketing Cloud, Communities, Integration |
| Tools/Tech | Salesforce, Force.com, Heroku, GRC tools, E-commerce integration |
| Mode of Work | Hybrid (travel as required) |
Key Responsibilities
As a Salesforce Consultant, you will:
- Lead Salesforce solution design and customization across Sales Cloud, Service Cloud, Communities, and Marketing Cloud.
- Manage end-to-end Salesforce project implementation (requirement gathering to deployment).
- Conduct client demos, design workshops, and solution discussions.
- Create project documentation including requirement specs, system design docs, test plans, training manuals, and use cases.
- Identify process improvement opportunities within client business functions.
- Stay updated on emerging Salesforce features, integrations, and industry best practices.
- Mentor and guide multi-member teams, ensuring client deliverables are met on time.
Required Skills & Expertise
- Strong hands-on experience with Salesforce Lightning, Sales Cloud, Service Cloud, Communities, Marketing Cloud, or Industry Clouds.
- Knowledge of Heroku, Force.com platform, and e-commerce integrations.
- Proficiency in project implementation methodology and client-facing communication.
- Strong ability to estimate efforts, design systems, and manage teams.
- Experience in preparing technical and functional documentation.
Qualifications
- Graduate degree (Science or Engineering) from a premier institute.
- 3–5 years of Salesforce consulting experience in a management or consulting environment.
- At least 1–2 full lifecycle Salesforce implementations (India or global).
- Willingness to travel (short and long-term client engagements).
Why Join Deloitte’s Salesforce Practice?
- Opportunity to work on global Salesforce projects across industries.
- Exposure to cutting-edge CRM technologies and cross-cloud solutions.
- Hybrid working model offering flexibility.
- Career growth with learning, leadership opportunities, and cross-business mobility.
- Inclusive and collaborative work culture where innovation thrives.
Apply Now
Ready to accelerate your career as a Salesforce Consultant with Deloitte in Bengaluru? Join a team driving digital transformation and customer experience innovation through Salesforce technology.