Insurance Claims (Great Britain) – WTW

September 27, 2025

Job Description

Summary

Join Willis Towers Watson (WTW) as an Insurance Claims (Great Britain) Specialist in Thane, Maharashtra. This role is ideal for professionals seeking to work in a global insurance and risk management firm while handling critical claims portfolios. You will be responsible for delivering high-quality, accurate, and timely insurance claims processing, adhering to WTW’s compliance and quality standards, and building strong relationships with both internal and external stakeholders. If you are detail-oriented, adaptable, and driven to deliver excellence, this position offers a platform to enhance your career in insurance claims and risk management.


Job Details at a Glance

TitleInsurance Claims (Great Britain)
CompanyWillis Towers Watson (WTW)
LocationThane, Maharashtra, India
Employment TypeFull-time
ExperienceNot specified; graduates or postgraduates
ShiftFlexible shift rotation (Weekly/Bi-weekly)
ToolsMicrosoft Office (Word, Excel)
IndustryInsurance, Risk Management
QualificationGraduate or Postgraduate (no education gaps)

Key Responsibilities

Claims Processing & Delivery:

  • Maintain productivity at 100% and quality above 99.5%.
  • Deliver all standard units of production within stipulated timelines.
  • Manage assigned portfolios and flag concerns promptly to Line Manager.
  • Ensure compliance with statutory regulations and internal company policies.
  • Maintain data security standards as per WTW Information Security policies.

Stakeholder Management:

  • Build effective relationships with internal teams and external clients.
  • Communicate updates, issues, and solutions effectively to stakeholders.
  • Adapt to changing business priorities and flexible shift requirements.

Business & Process Adherence:

  • Develop sound understanding of business processes and systems.
  • Ensure all company procedures are followed to safeguard clients, colleagues, and company interests.
  • Participate in continuous process improvement initiatives.

Required Skills

  • Strong verbal and written communication skills.
  • Attention to detail and logical thinking.
  • Ability to learn new processes quickly and adapt to change.
  • Ability to prioritize tasks and meet tight deadlines.
  • Work independently and collaboratively within a team.
  • Basic knowledge of Microsoft Office (Word & Excel).

Qualifications & Eligibility

  • Any Graduate or Postgraduate.
  • No gaps in education.
  • Flexible and adaptable to shift rotations and business demands.
  • Commitment to WTW values and standards of excellence.

Top Competencies

  • Focusing on Clients
  • Working in Teams
  • Driving Excellence
  • Fostering Innovation
  • Developing Talent
  • Adjusting to Change

Why Join WTW

  • Work with a global insurance and consulting leader serving 140+ countries.
  • Gain exposure to advanced claims management processes and compliance standards.
  • Be part of an inclusive, collaborative, and growth-oriented workplace.

Apply Now

Advance your career with Willis Towers Watson! Apply directly through the WTW Careers Page and join a team driving excellence in insurance claims and risk management.