Job Description
Summary
Join Asian Paints Limited as an Executive N – Services in Chennai and lead a dynamic team of Customer Associates (CAs) and Sales Associates (SAs). This role is focused on driving on-site business growth, ensuring process adherence, and maximizing the usage of key and focus products. You will oversee daily site visits, lead conversions, and dealer interactions, while mentoring your team to achieve month-on-month business objectives. Ideal for professionals with sales leadership experience looking to grow in the home improvement and project services sector.
Job Details at a Glance
| Job Title | Executive N – Services |
|---|---|
| Company | Asian Paints Limited |
| Location | Chennai, Tamil Nadu, India |
| Department / Area | Sales & Marketing |
| Experience Required | 1–2 years in sales or services role |
| Education | Graduate in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS) |
| Work Type | Full-Time |
| Team Reporting | Customer Associates & Sales Associates |
| Tools / Skills | Paint Assist App, MS Office, CRM, Sales Monitoring |
Key Responsibilities
Team Leadership & Guidance
- Lead and manage a team of Customer Associates (CAs) and Sales Associates (SAs) to ensure performance against business objectives.
- Provide training and guidance on processes, product pitching, site monitoring, and the Paint Assist app.
- Ensure on-time updates of new joiners/exits and prompt resolution of escalated dealer/customer complaints.
Business Monitoring & Growth
- Monitor daily activities and updates via the Paint Assist app.
- Track daily visits, follow-ups, and business collections to meet month-on-month targets.
- Assign leads promptly and ensure effective conversion by CAs and SAs.
- Execute territory-specific business generation initiatives to increase focus product usage.
Site Supervision & Process Adherence
- Conduct random site visits to verify adherence to mechanized tools usage, covering and masking, correct application processes, and on-time site handovers.
- Monitor ongoing WIP sites to ensure timely work completion.
- Mentor associates to maintain high customer satisfaction and quality standards.
Skills & Competencies
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities for dealer and customer interactions.
- Proficient in Paint Assist app, sales monitoring, and reporting tools.
- Ability to drive process adherence, focus product usage, and business growth.
Qualifications & Experience
- Education: Graduate in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS).
- Experience: 1–2 years in sales, customer service, or services management.
- Additional Requirements: Ability to manage a team, ensure on-site compliance, and drive sales initiatives.
Why Join Asian Paints Limited?
- Be part of India’s leading paint and coatings company.
- Lead a team of sales and customer associates in a fast-paced, growth-oriented environment.
- Opportunity to work on key accounts, site monitoring, and process optimization initiatives.
- Gain experience in sales leadership, project services, and customer satisfaction management.
Apply Now
Take your career to the next level as an Executive N – Services at Asian Paints Limited in Chennai.
Apply directly on the Asian Paints Careers Page today.