Banking Retail Team Member – BPS | Hexaware Technologies | Mangaluru, India
Job Description
Summary
Hexaware Technologies is hiring Banking Retail Team Members – BPS to support closing and funding processes in the banking domain. Ideal for candidates with mortgage knowledge, this role offers a semi-voice night shift position focused on assisting retail banking operations. Join a dynamic team, build your expertise in banking processes, and advance your career in the BPS (Business Process Services) sector at a leading IT and BPS services company.
📋 Job Details at a Glance
| Job Title | Banking Retail Team Member – BPS |
|---|---|
| Company | Hexaware Technologies |
| Location | Mangaluru, Karnataka, India |
| Shift | Night Shift – Semi-Voice Process |
| Experience Required | Freshers or experienced candidates (preferred Mortgage knowledge) |
| Domain | Banking – Retail, Closing Support, Funding Process |
| Job Type | Full-time |
🎯 Key Responsibilities
- Provide support for banking retail processes, especially Closing Support and Funding
- Handle semi-voice interactions effectively with internal/external stakeholders
- Process documentation related to banking operations in compliance with guidelines
- Ensure accurate and timely processing of mortgage-related tasks (advantageous)
- Collaborate with the team to achieve process targets and SLAs
- Adapt to night shift schedules with a focus on operational efficiency and reliability
✅ Required Skills & Expertise
- Basic understanding of Banking Retail Operations
- Knowledge of Mortgage Closing and Funding Process (preferred but not mandatory)
- Strong Communication Skills for semi-voice process
- Ability to work effectively in Night Shift
- Good problem-solving and time management capabilities
- Willingness to learn and grow in the BPS environment
🎓 Minimum Qualifications
- Any Bachelor’s degree from a recognized university
- Freshers with relevant interest and/or prior experience in banking processes
- Exposure to mortgage operations is a plus
- Flexible to work night shifts
- Good command of English and basic computer skills
🚀 Why Choose Hexaware Technologies?
- Opportunity to gain in-depth exposure to banking and BPS domain
- Career growth with training and development programs
- Work in a vibrant, inclusive, and diverse environment
- Competitive pay with shift allowances
👉 Apply Now
Kickstart your career with Hexaware Technologies as a Banking Retail Team Member – BPS. Apply directly by clicking the link below:
🔗 Apply Now – Hexaware Careers