Job Description
Summary
Amazon Pay is seeking an experienced Automation Specialist in Bengaluru, Karnataka to join its Robotics Process Automation (RPA) Operations Team. This critical role focuses on automating manual business processes within Amazon Pay to enhance operational efficiency and scalability. If you have a passion for automation, data analytics, and process optimization using tools like RPA, VBA, and SQL, this position offers a unique opportunity to innovate in one of the world’s leading e-commerce payment platforms. Join Amazon Pay in Bengaluru to drive automation initiatives that support 24×7 operational excellence and customer satisfaction.
Job Details at a Glance
| Job Title | Automation Specialist – RPA Operations Team |
|---|---|
| Location | Bengaluru, Karnataka, India |
| Company | Amazon Pay (India) Private Limited |
| Department | Operations, IT & Support Engineering |
| Job ID | 3074123 |
| Experience Level | Mid-Level (1+ years experience) |
| Shift | Day Shift |
| Education | Bachelor’s degree required |
| Skills & Tools | RPA, VBA, SQL, Excel, C# Programming |
| Industry | E-commerce Payments, Financial Technology |
| Employment Type | Full-Time |
Key Responsibilities
- Analyze and map out manual business processes within Amazon Pay for automation potential.
- Design, develop, and deploy automation workflows using RPA tools and scripting languages like VBA and C#.
- Perform code reviews, troubleshoot, fix issues, and ensure smooth deployment of automation projects into production.
- Create and maintain dashboards and reports to monitor automated processes and track key success metrics.
- Collaborate closely with business teams to gather requirements, validate process designs, and implement scalable automation solutions.
- Continuously optimize automation bots to improve efficiency and reduce manual efforts across Amazon Pay operations.
- Support the Drive-to-Zero initiative by expanding automation coverage across multiple business units.
- Provide ongoing maintenance and enhancements for existing automated processes.
Essential Skills
- Strong experience with Robotic Process Automation (RPA) development and deployment.
- Proficiency in automation scripting languages such as VBA and C#.
- Solid understanding of SQL and advanced Microsoft Excel for data analysis and reporting.
- Excellent problem-solving skills with the ability to analyze complex processes and implement innovative solutions.
- Strong communication skills to engage with cross-functional teams and stakeholders effectively.
- Ability to manage multiple projects and work efficiently in a dynamic, fast-paced environment.
- Passion for data-driven decision making and continuous improvement.
Qualifications
Basic Qualifications
- Bachelor’s degree in any discipline.
- Minimum 1 year of professional experience in data analytics or automation.
- Working knowledge of SQL and Excel at an intermediate to advanced level.
Preferred Qualifications
- Bachelor’s degree or ongoing education in quantitative fields such as Statistics, Mathematics, Economics, Computer Science, or related areas.
- Prior experience with payment platforms or e-commerce operations is a plus.
About Amazon Pay and the RPA Team
Amazon Pay is one of the largest digital payment platforms, processing billions of secure online transactions daily. Our RPA team automates repetitive operational processes to boost efficiency, reduce manual effort, and deliver an exceptional customer experience. Join us in Bengaluru to be part of a technology-driven team passionate about innovation and operational excellence.
Apply Now
Are you ready to drive automation innovation with Amazon Pay in Bengaluru? Take the next step in your career by applying for the Automation Specialist – RPA Operations Team role today!