Administrative Assistant | Virtual Assistant Services – Kroll, Mumbai, India

Job Description

Summary

Kroll is seeking a proactive and highly organized Administrative Assistant to join our Virtual Assistant Services team in Mumbai, India. This role provides critical administrative support to senior leadership, ensures seamless operations across service lines, and serves as a subject matter expert (SME) for administrative tasks. The ideal candidate will have experience in executive support, client services, virtual assistant operations, and remote team management, with strong skills in MS Office, CRM systems, and project coordination. Join Kroll to enhance your career while supporting global clients in a collaborative, technology-driven environment.

Job Details at a Glance

Key Responsibilities

Administrative & Executive Support

• Act as the single point of contact and escalation for assigned service lines or office locations.
• Provide full executive support to CXO-level leadership and Managing Directors.
• Manage request queues and delegate tasks to remote assistants, ensuring smooth office operations.
• Oversee diary management, travel planning, and client engagement setup.

Event & Client Management

• Plan and execute marketing events, webinars, internal team social events, and client meetings.
• Maintain and update the CRM database for efficient client relationship management.
• Handle all incoming/outgoing post and administrative requests with accuracy and timeliness.

Team Leadership & Training

• Provide training and guidance to remote assistants and team members.
• Offer constructive feedback to improve administrative operations across service lines.

Communication & Coordination

• Manage the flow of information including emails, calls, and contacts.
• Collaborate with teams to ensure project deadlines and operational targets are met.
• Resolve issues and provide first-level support for managers and remote teams.

Skills & Qualifications

• Proven experience supporting senior management and executive leadership.
• Advanced skills in MS Word, Excel, PowerPoint.
• Prior experience in financial services, accounting, or corporate environments preferred.
• Strong time management, multitasking, and organizational skills.
• Excellent written and verbal communication with high professional integrity.
• Ability to analyze data, identify trends, and create reporting systems.
• Proactive, self-motivated, and capable of working independently or remotely.
• Strong interpersonal skills with the ability to build quick and effective working relationships.
• Able to maintain confidentiality and handle sensitive information.

Why Join Kroll?

• Contribute to a global leader in risk and financial advisory services.
• Work in a collaborative, supportive, and technology-driven environment.
• Develop and enhance skills in executive assistance, virtual services, and client management.
• Be part of One Team, One Kroll, where your contributions directly impact operational excellence and client satisfaction.

Apply Now

Submit your application for the Administrative Assistant – Virtual Assistant Services role via Kroll’s official careers portal:

Apply Here – Kroll Careers