Desktop Engineer – TCS | Bangalore | IT Infrastructure Services

Job Description

Summary

Join Tata Consultancy Services (TCS) as a Desktop Engineer in Bangalore and empower businesses with advanced desktop solutions, seamless system integrations, and cutting-edge productivity technologies. TCS Desktop Engineers specialize in delivering comprehensive Windows and Mac desktop engineering services, focusing on system provisioning, packaging, deployments, configurations, security, and support. Ideal for experienced professionals eager to advance their career in desktop engineering, this role emphasizes problem-solving, collaboration with cross-functional teams, and driving technological improvements in a fast-paced environment.

Job Details at a Glance

Key Responsibilities of Desktop Engineer Role

• Deliver Robust Desktop Solutions:
  • Develop and deploy desktop systems leveraging tools like PowerShell, Microsoft Intune, SCCM, and Windows Autopilot.
  • Design Windows Update for Business and Autopatch rings, secure configurations using Windows 11 Security Baselines.
• Collaborative Technical Leadership:
  • Work cross-functionally with Service Desk, Security, Network, Collaboration, and Procurement teams.
  • Lead small technical project teams and mentor colleagues across time zones.
• Advanced Troubleshooting & Root Cause Analysis:
  • Provide L4 support for platform, driver, and firmware issues.
  • Perform detailed diagnostics and create automated scripts for system enrollment, application deployment, and health monitoring.
• Documentation & Knowledge Sharing:
  • Author release notes, support knowledge base articles, and operations manuals.
  • Maintain runbooks and training materials to ensure seamless handover to service teams.
• Proactive Process Improvement:
  • Identify potential risks and implement preventive measures.
  • Utilize telemetry data (Nexthink, Power BI) to improve digital employee experience (DEX).

Essential Skills & Knowledge Requirements

• In-depth expertise in:
  • Windows OS installation, configuration, and system integration.
  • PowerShell scripting and automation.
  • Microsoft Intune, SCCM, ServiceNow, MSI/MSIX installers, and Hyper-V virtualization.
• Strong understanding of:
  • Device Identity Management (Entra ID), Conditional Access, and Device Compliance.
  • Loadset software creation, Windows management (GPO, MDM).
  • Security configurations and deployment best practices.
• Advanced Troubleshooting Skills:
  • Windows 11, M365 Apps, Teams, OneDrive, Browsers (IEdge, Chrome).
  • Networking fundamentals (DNS, DHCP, Proxies, Firewalls).
• Excellent communication skills in English, with the ability to convey complex technical solutions to diverse audiences.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Technology, or related fields.
• Proven experience: 8 – 10 years in Desktop Engineering or IT Infrastructure Services.
• Strong analytical skills and decision-making abilities to design scalable solutions.
• Proactive, adaptable, and collaborative mindset with a strong customer service orientation.

Why Work with TCS as a Desktop Engineer?

• Opportunity to work with a leading global IT services firm, part of the prestigious Tata Group.
• Engage in exciting projects involving digital workplace technologies, automation, and cloud solutions.
• Develop expertise in high-demand tools and platforms like Microsoft Entra, Windows Autopilot, and Intune.

Apply Now

Advance your career as a Desktop Engineer at TCS Bangalore. Apply today and become part of a dynamic team delivering cutting-edge IT infrastructure services.

🔗 Apply for Desktop Engineer at TCS – Apply before December 31, 2025.