Sr. Transaction Processing Officer | Bangalore | 2–4 Years Experience
Job Description
Summary
Join MphasiS as a Senior Transaction Processing Officer in Bangalore and take your career to the next level in back-office operations, client onboarding, and process management. This role is ideal for professionals with 2–4 years of experience who excel in transaction processing, client servicing, documentation, and scheduling. If you are detail-oriented, adaptable, and eager to work in night and rotational shifts supporting US clients, this opportunity offers excellent career growth in the global IT and business process outsourcing (BPO) industry.
Job Details at a Glance
| Job Title | Sr. Transaction Processing Officer |
|---|---|
| Location | Bangalore |
| Experience | 2 – 4 Years |
| Job ID | 115955-15-1 |
| Shift | Night and Rotational Shifts (US Client) |
| Communication | 90% Email, 10% Phone |
| Skills Required | MS Office (Excel, Word, PowerPoint, Macros), Typing (30 WPM, 95% accuracy) |
| Process Focus | Client Onboarding, Appointment Scheduling, Documentation, Transaction Processing |
| Employment Type | Full-time |
Key Responsibilities
- Process daily operations including client onboarding, appointment scheduling, and document preparation.
- Handle transaction processing and complex case resolution with accuracy and efficiency.
- Communicate effectively with clients via email (90%) and phone (10%).
- Ensure 100% adherence to schedules and SLAs.
- Stay updated on client products, processes, and services to provide accurate support.
- Collaborate within the team and adapt to changing business demands.
- Maintain compliance with pre-defined business processes and quality standards.
Required Skills
- Proficiency in MS Office Suite – Excel (including Macros), Word, PowerPoint, and email drafting.
- Typing speed of 30 WPM with ≥95% accuracy.
- Strong interpersonal and communication skills (written and spoken).
- Ability to multi-task and adapt to dynamic business requirements.
- Logical thinking and strong problem-solving abilities.
Preferred Skills
- Familiarity with CRM systems, scheduling tools, and email/phone platforms.
- Exposure to financial services, marketing, or business operations.
- Experience in client servicing, virtual assistance, or financial operations.
- Knowledge of back-office processes for US clients.
Qualifications
- Bachelor’s degree in Business, Finance, Marketing, or a related discipline (preferred but not mandatory).
- 2–4 years of experience in transaction processing, client servicing, or related back-office functions.
Why Join MphasiS?
- Be part of a leading global IT and BPO services provider.
- Gain hands-on experience with US client operations and back-office services.
- Work in a transparent, innovative, and collaborative culture.
- Build long-term career growth in transaction processing and business operations.
About MphasiS
MphasiS is a global leader in IT solutions and BPO services, offering expertise in Applications, Business Process Outsourcing, and Infrastructure Services. With its Front2Back™ Transformation approach, MphasiS leverages cloud and cognitive technologies to deliver hyper-personalized experiences for enterprises and their customers.
Apply Now
Take the next step in your career as a Senior Transaction Processing Officer in Bangalore.
👉 Apply Here on the Official MphasiS Careers Page