Senior ServiceNow Consultant | KPMG Global Services, Bangalore
Job Description
Role Overview
KPMG Global Services (KGS) is seeking a Senior ServiceNow Consultant to design, implement, and manage technical solutions on the ServiceNow platform. This role focuses on ITSM and other ServiceNow modules including GRC, SECOPS, HRSD, CSM, and ITBM. The ideal candidate is a proactive professional with hands-on experience in multiple full-cycle ServiceNow implementations and strong integration expertise.
Job Details
| Job Title | Senior ServiceNow Consultant |
|---|---|
| Location | KGS, Bangalore, Karnataka, India |
| Company | KPMG Global Services Pvt. Ltd. |
| Role Type | Individual Contributor / Senior Consultant |
| Experience Required | 3+ years of ServiceNow implementation experience |
| Educational Qualification | Bachelor’s degree in IT, Computer Science, or related field |
| Job Schedule | Full-time |
Key Responsibilities
ServiceNow Development & Implementation
- Develop technical solutions on the ServiceNow platform for ITSM, GRC, SECOPS, HRSD, CSM, and ITBM modules.
- Implement full-cycle ServiceNow projects including system design, configuration, testing, and deployment.
- Perform ServiceNow upgrades and follow best practices for development and implementation.
- Create technical design documents and write unit test cases.
Integration & Technical Expertise
- Integrate ServiceNow with SaaS platforms, external applications, and enterprise systems using REST APIs, web services, JSON, and ServiceNow scripting.
- Support global teams in integrating existing systems with ServiceNow.
- Maintain knowledge of web technologies such as XML, HTML, and JavaScript for ServiceNow customizations.
Collaboration & Leadership
- Work closely with global ServiceNow teams to implement solutions across all client locations.
- Provide guidance to junior developers and support their work on platform integration.
- Communicate effectively with stakeholders and team members to deliver high-quality solutions under tight deadlines.
Mandatory Skills & Qualifications
- Minimum 3 full-cycle ServiceNow implementation experience.
- Hands-on expertise in ServiceNow modules: ITSM, GRC, SECOPS, HRSD, CSM, ITBM.
- Strong knowledge of ServiceNow integration and scripting.
- Experience with Web technologies (XML, HTML, JavaScript).
- Excellent verbal, written, and presentation skills.
Preferred Skills
- Ability to work independently and in team-driven environments.
- Strong analytical and troubleshooting skills.
- Experience in implementing global ServiceNow rollouts.
- Proactive problem-solving with attention to detail.
Behavioral Attributes
- Flexibility to adapt to dynamically changing environments.
- Strong collaboration, customer service orientation, and team leadership skills.
- Ability to perform under pressure and manage crunched timelines effectively.
Why Join KPMG Global Services?
- Work on global ServiceNow implementations across multiple modules.
- Lead complex technical solutions with exposure to international clients and IT operations.
- Opportunity to mentor and collaborate with a high-performing ServiceNow team.
- Career growth in a prestigious Big 4 environment with global exposure.
Apply Now
Advance your career as a Senior ServiceNow Consultant at KPMG Global Services, Bangalore. Apply via the KPMG Careers portal.