Senior – IT ServiceNow at KPMG Bangalore
Job Description
Summary
KPMG India is seeking an experienced Senior – IT ServiceNow professional in Bangalore, Karnataka. This role is ideal for IT specialists with expertise in ServiceNow platform implementation, configuration, and administration. As a Senior IT ServiceNow professional at KPMG, you will be responsible for designing, deploying, and optimizing ServiceNow solutions to support business operations and IT service management. Candidates with a BE/B.Tech degree and hands-on experience with ITSM processes, workflows, and automation on ServiceNow will thrive in this role.
Job Details at a Glance
| Job Title | Senior – IT ServiceNow |
|---|---|
| Location | Bangalore, Karnataka, India |
| Company | KPMG India |
| Job Type | Full-time |
| Experience Required | Relevant experience in ServiceNow implementation & administration |
| Education Required | BE/B.Tech or equivalent |
| Tools & Technologies | ServiceNow platform, ITSM modules, workflow automation |
| Travel | As per project requirements |
Key Responsibilities
- Lead ServiceNow platform implementation, customization, and administration.
- Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management.
- Develop workflows, automation scripts, and integrations to optimize IT service delivery.
- Collaborate with cross-functional teams, stakeholders, and IT managers to gather requirements.
- Monitor and troubleshoot ServiceNow platform performance and issues.
- Provide technical guidance, support, and documentation for ServiceNow deployments.
- Stay updated with the latest ServiceNow features, releases, and best practices.
Required Skills & Competencies
- Strong knowledge of ServiceNow platform, ITSM modules, and workflow automation.
- Hands-on experience in ServiceNow development, configuration, and integration.
- Familiarity with ITIL processes and IT service management principles.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively in team environments.
Qualifications
- Bachelor’s degree in Engineering (BE/B.Tech) or related IT field.
- Proven experience in ServiceNow implementation, administration, or consulting roles.
- Certifications in ServiceNow or ITSM are an added advantage.
Why Join KPMG India?
- Work with a global professional services firm on high-impact IT service management projects.
- Gain exposure to ServiceNow platform, ITSM processes, and enterprise IT operations.
- Collaborate with experienced IT consultants and cross-functional teams.
- Opportunity to lead initiatives, optimize IT workflows, and drive digital transformation.
Apply Now
Advance your career as a Senior – IT ServiceNow at KPMG India, Bangalore.
👉 Apply directly on KPMG India Careers