Senior – Investigations | KPMG Global Services – Mumbai

Job Description

Summary

KPMG Global Services (KGS) in Mumbai is seeking a highly skilled Senior – Investigations professional to join its Managed Services team. This role is ideal for candidates with a CA qualification and experience in financial services, AML, KYC/CDD, or transaction monitoring (TM). The Senior Investigator will lead operational engagements, supervise a team of analysts, and ensure regulatory compliance, while enhancing efficiency and driving operational excellence. This position offers an opportunity to work with global teams, develop leadership skills, and contribute to risk mitigation in financial crime and compliance operations.

Job Details at a Glance

Roles & Responsibilities

Team Leadership & Operational Management

• Lead a team of Analysts and Senior Analysts in transaction monitoring and investigations.
• Drive operational excellence by maintaining productivity, quality, and client satisfaction.
• Supervise day-to-day activities, provide guidance, and monitor team performance using MI reports.
• Ensure staff development, including training, mentoring, and conducting Global People Survey (GPS) action plans.
• Manage staffing challenges, recruitment backfills, and employee motivation.

Transaction Monitoring & Investigations

• Conduct customer risk assessments in compliance with KPMG policies and regulatory requirements.
• Handle Suspicious Activity Reports (SAR) and Unusual Activity Reports (UAR).
• Investigate alerting parties, counterparties, and escalate suspicious activities to Financial Crime Compliance (FCC).
• Ensure timely and complete reporting of SAR/CTR to relevant stakeholders.

Process Improvement & Compliance

• Identify and implement process enhancements to improve efficiency and reduce risk.
• Produce regular transaction monitoring reports and highlight areas of concern.
• Maintain updated policies, procedures, and documentation.
• Ensure regulatory compliance and adherence to statutory standards across all operations.

Client & Stakeholder Engagement

• Act as a primary point of contact for transaction monitoring queries.
• Build strong internal networks across teams and functions.
• Communicate updates, grey areas, and risks to Operations Support, Senior Leadership, and clients.
• Support cross-functional coverage during planned absences.

Mandatory Skills

• 6–8 years in operational service delivery, including at least 1 year as a team lead.
• Background in banking, financial services, or global operations.
• Exposure to AML, KYC/CDD, TM, Correspondent Banking, and SAR operations.
• Knowledge of quality control procedures and regulatory standards.
• Strong communication, interpersonal, and people management skills.
• Proficiency in MS Office tools (Excel, Word, PowerPoint).

Preferred Skills

• Professional certifications such as CAMS, CFE, CFCS or other compliance-related qualifications.
• Ability to plan, organize, and solve problems effectively.
• Customer-focused mindset with a drive for results.
• Staying updated with latest AML/TM regulations and trends.

Culture & Benefits

• Corporate Social Responsibility initiatives.
• Maternity and paternity leave policies.
• Networking and professional development opportunities.
• Discounts on products and services.

KPMG is an equal opportunity employer, committed to diversity and inclusion.

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