Senior HR Service Center Representative – Halliburton | Pune, Maharashtra
Job Description
Summary
Join Halliburton, a global energy industry leader, as a Senior HR Service Center Representative in Pune, Maharashtra. In this key role within the Human Resources team, you’ll provide front-line HR support by resolving inquiries, processing personnel actions, and maintaining HRIS data integrity. Ideal for experienced HR professionals with a strong background in employee services, HR administration, and customer support, this position offers career advancement within a globally recognized brand. Elevate your HR career with Halliburton India and be part of a company that values innovation, integrity, and service excellence.
Job Details at a Glance
| Job Title | Senior HR Service Center Representative |
|---|---|
| Company | Halliburton |
| Location | Pune, Maharashtra, India |
| Job ID | 202294 |
| Department | Human Resources |
| Shift | Day Shift / Full-Time |
| Experience Level | Mid-Level (5+ years in HR; 2+ years in customer service) |
| Education Required | High School Diploma or equivalent (Bachelor’s preferred) |
| HR Systems/Tools | HRIS, policy manuals, knowledge bases |
| Posting Date | 09 September 2025 |
Key Responsibilities
As a Senior HR Service Center Rep at Halliburton Pune, you will:
HR Inquiry & Support
- Serve as a first-level contact for employee inquiries and HR-related support via phone, email, and internal systems.
- Use HR databases, knowledge bases, and policy manuals to provide accurate responses.
- Track, log, and follow up on all HR support requests to ensure resolution.
Personnel Action Processing
- Handle moderate to complex personnel transactions using the Human Resources Information System (HRIS).
- Ensure accuracy, compliance, and data integrity across HR records.
Issue Escalation & Problem Solving
- Identify issues requiring specialized support and escalate to the appropriate internal teams.
- Collaborate with internal stakeholders to ensure timely issue resolution.
Documentation & Reporting
- Maintain clear and compliant documentation for audits, internal controls, and HR reporting.
- Assist with reconciliation and troubleshooting of data and system discrepancies.
Team Collaboration
- Mentor or support junior HR reps when needed.
- Contribute to a collaborative, service-driven team environment.
Required Skills & Qualifications
Education
- High School Diploma or equivalent (mandatory).
- Bachelor’s Degree in Human Resources, Business Administration, or related field (preferred).
Experience
- Minimum 5 years of experience in Human Resources.
- At least 2 years in a customer service or HR support role.
Technical & Soft Skills
- Proficient in using HRIS systems, email, and ticketing platforms.
- Strong understanding of HR policies and service center operations.
- Excellent verbal and written communication skills.
- High attention to detail and ability to handle confidential information.
- Problem-solving mindset and ability to multitask under pressure.
Why Work at Halliburton – Pune, India
- Global Exposure: Work with one of the world’s top energy services companies.
- Professional Growth: Opportunities for advancement within HR and across departments.
- Collaborative Culture: Join a team that values innovation, inclusion, and respect.
- Stability & Recognition: Be part of a legacy brand known worldwide.
Apply Now
Take your HR career to the next level with Halliburton India.
👉 Apply on the Official Halliburton Careers Page
Join Halliburton in Pune as a Senior HR Service Center Representative and make a difference in employee experience across the organization.