Senior Consultant – Adobe Journey Optimizer | Deloitte | Bengaluru
Job Description
Summary
Deloitte South Asia LLP is hiring a Senior Consultant – Adobe Journey Optimizer in Bengaluru. This is a career-defining opportunity for experienced digital marketing and Adobe Experience Cloud professionals with expertise in Adobe Experience Platform (AEP), Journey Optimizer, and campaign management.
In this role, you will work within Deloitte’s Customer & Marketing (DCM: AMC Team) to design, implement, and optimize end-to-end digital experiences, helping global clients transform their marketing and customer engagement strategies. If you are passionate about data-driven personalization, customer journey orchestration, and Adobe Experience Cloud solutions, this role offers the chance to make a measurable impact at scale.
Job Details at a Glance
| Job Title | Senior Consultant – Adobe Journey Optimizer |
|---|---|
| Location | Bengaluru, India |
| Entity | Deloitte South Asia LLP |
| Requisition ID | 80868 |
| Designation | Senior Consultant |
| Experience Required | 6+ years (2+ years in Adobe Experience Cloud & AJO) |
| Key Skills | Adobe Experience Platform, Journey Optimizer, SQL, APIs, Data Modeling |
| Shift/Work Mode | Hybrid (Bengaluru base) |
| Date Posted | September 24, 2025 |
Key Responsibilities
As a Senior Consultant – Adobe Journey Optimizer, you will:
- Lead end-to-end implementation of Adobe Experience Cloud solutions, focusing on Adobe Experience Platform (AEP) and Journey Optimizer.
- Configure, deploy, and optimize Experience Platform services, workflows, and integrations.
- Create and manage XDM schemas, audience segmentation, and personalized journeys.
- Oversee data ingestion, transformations, and automations across CRM, email, mobile, and web channels.
- Develop custom applications and API-based integrations using JavaScript, Java, and REST APIs.
- Collaborate with clients to deliver multi-channel personalization and automation strategies.
- Troubleshoot and optimize performance of data flows, APIs, and customer journeys.
- Provide strategic recommendations to enhance campaign performance and customer engagement.
Skills & Competencies
- Adobe Experience Platform (AEP) & Journey Optimizer technical expertise.
- Strong knowledge of digital marketing, campaign management, and personalization.
- Hands-on experience with SQL, JavaScript, JSON, REST APIs, and Java.
- Proficiency in data modeling (XDM), segmentation, and orchestration.
- Experience integrating platforms like CRM, Adobe Analytics, Ad Servers, and mobile data sources.
- Familiarity with tools like Postman (API testing), Git (version control).
- Excellent problem-solving, communication, and documentation skills.
- Ability to work in hybrid environments, manage multiple priorities, and deliver high-quality results.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, IT, or related field.
- 6+ years of overall experience in digital marketing and campaign management.
- 2+ years of hands-on implementation with Adobe Experience Platform and Journey Optimizer.
- Demonstrated success in large-scale customer experience transformation projects.
Why Join Deloitte?
- Work with global brands and innovative digital transformation projects.
- Be part of a collaborative, inclusive, and growth-oriented culture.
- Access world-class learning and leadership programs.
- Enjoy hybrid work flexibility and career mobility across Deloitte’s global network.
- Drive impactful digital change while advancing your technical and leadership skills.
Apply Now
Take the next step in your Adobe Experience Cloud career with Deloitte.
👉 Apply directly on the Deloitte Careers Page