Salesforce Manager Jobs in Mumbai – Deloitte Touche Tohmatsu LLP
Job Description
Summary
Deloitte is seeking an experienced Salesforce Manager in Mumbai to lead end-to-end Salesforce solutioning and delivery across multiple cloud platforms including Sales Cloud, Service Cloud, and Marketing Cloud. This leadership role blends deep Salesforce technical expertise with client-facing consulting, team management, and solution design responsibilities. If you have 6–8 years of experience in Salesforce CRM implementation, DevOps, API integration, and client management, join Deloitte’s Technology & Transformation team and make an impact that matters.
Job Details at a Glance
| Job Title | Salesforce Manager |
|---|---|
| Location | Mumbai, India |
| Entity | Deloitte Touche Tohmatsu India LLP |
| Job Function | Salesforce CRM Delivery & Management |
| Experience Required | 6–8 Years |
| Tools/Platforms | Salesforce (Sales Cloud, Service Cloud, LWC), DevOps, APIs |
| Work Model | On-site (Mumbai Office) |
| Travel Requirement | Yes – Short and Long-Term |
| Job ID | 85530 |
| Date Posted | August 26, 2025 |
Key Responsibilities
As a Salesforce Delivery Manager, you will:
🔹 Salesforce Solution Delivery
- Lead end-to-end Salesforce implementation across industries.
- Design, develop, and deploy solutions using Lightning Web Components (LWC), Aura, and platform configuration.
- Manage CI/CD pipelines, DevOps processes, and release management.
🔹 Client Management
- Own client communication and act as the primary liaison for project delivery.
- Conduct design workshops, demos, and requirement-gathering sessions.
- Create system design documents, use cases, and project documentation.
🔹 Integration & Customization
- Integrate Salesforce with third-party platforms using REST/SOAP APIs.
- Leverage Salesforce Einstein, AI, and chatbot technologies where applicable.
🔹 Team Leadership
- Manage multi-member Salesforce teams across delivery engagements.
- Ensure adherence to project timelines, quality standards, and best practices.
Required Skills & Experience
- Strong hands-on experience with Salesforce development and configuration.
- Proficiency in Sales Cloud, Service Cloud, Marketing Cloud, or Industry Clouds.
- Experience with Salesforce integrations, Heroku, and eCommerce platforms is a plus.
- Understanding of DevOps, CI/CD pipelines, and release management in Salesforce.
- Prior experience with Salesforce Einstein, AI, and chatbots is preferred.
- Excellent communication and documentation skills.
- Proven success managing client relationships and delivering Salesforce solutions.
Qualifications
- 6 to 8 years of experience in a consulting or technology environment.
- At least 4–5 full-cycle Salesforce implementation projects completed.
- Graduate degree in Computer Science, Engineering, or related fields.
- Ability to travel as required (domestic/international).
Why Join Deloitte?
✔ Work That Matters
Be part of a high-performance team delivering transformational Salesforce solutions to some of the world’s leading organizations.
✔ Leadership Opportunities
As a Manager, you’ll drive project strategy, mentor teams, and contribute to innovation in digital CRM.
✔ Inclusion & Growth
Deloitte offers an inclusive environment where leadership, learning, and purpose come together to accelerate your career.
Apply Now
Take the next step in your Salesforce career with one of the world’s most respected consulting firms.
👉 Apply Now on Deloitte Careers Page
Own your future. Deliver solutions. Drive impact.