Salesforce Consultant – Deloitte | Bengaluru, India
Job Description
Summary
Join Deloitte India as a Salesforce Consultant in Bengaluru, where innovation meets impact. In this exciting consulting role, you’ll design and deliver transformative Salesforce CRM solutions for global clients, leveraging the latest in Sales Cloud, Service Cloud, Marketing Cloud, and Lightning Components.
This position is ideal for professionals who are passionate about Salesforce platform development, client engagement, and digital transformation. You’ll collaborate with industry leaders, solve complex business challenges, and grow your expertise in one of the world’s most in-demand technologies.
Job Details at a Glance
| Key Information | Details |
|---|---|
| Job Title | Salesforce Consultant / CRM Implementation Specialist |
| Location | Bengaluru, India |
| Company | Deloitte Touche Tohmatsu India LLP |
| Entity | Technology & Transformation – Customer: Sales & Service |
| Designation | Consultant |
| Experience Level | 3–5 years |
| Job Requisition ID | 89627 |
| Tools & Platforms | Salesforce, Lightning, Sales Cloud, Service Cloud, Communities, Marketing Cloud, Heroku |
| Shift | Regular Business Hours |
| Work Mode | Hybrid (Office + Remote flexibility) |
| Posted Date | October 10, 2025 |
About the Role
As a Salesforce Consultant at Deloitte, you’ll play a key role in delivering next-generation CRM solutions that help clients optimize their sales, marketing, and service operations. You’ll work closely with business leaders, design functional and technical solutions on the Salesforce platform, and ensure successful project delivery through best-in-class consulting practices.
You’ll also contribute to Deloitte’s broader Technology & Transformation initiatives, helping clients harness data, automation, and customer experience insights to drive business growth.
Key Responsibilities
- Develop and configure Salesforce solutions using Sales Cloud, Service Cloud, Communities, Marketing Cloud, or Industry Clouds.
- Customize Salesforce applications using Lightning, Apex, Visualforce, and integration tools.
- Lead requirement gathering sessions, create technical documentation, and prepare effort estimates.
- Collaborate with cross-functional teams to deliver high-quality solutions that meet client expectations.
- Manage client communications, demos, and design/development workshops.
- Identify and mitigate project risks while maintaining Deloitte’s high-quality delivery standards.
- Stay updated with emerging Salesforce features, tools, and ecosystem trends.
- Support change management through knowledge transfer and training documentation.
Core Skills and Expertise
- Proven experience with Salesforce implementation and customization.
- Strong understanding of Salesforce Lightning, integrations, and Force.com platform capabilities.
- Hands-on expertise with one or more Salesforce clouds: Sales Cloud, Service Cloud, Marketing Cloud, or Communities.
- Knowledge of Heroku, e-commerce integrations, and Salesforce APIs (REST/SOAP) is a plus.
- Excellent analytical, problem-solving, and client communication skills.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Team leadership experience preferred.
Qualifications
- Bachelor’s degree in Engineering, Computer Science, or related field.
- 3–5 years of relevant experience in consulting or technology implementation.
- 1–2 full-cycle Salesforce CRM implementations (India or global).
- Strong understanding of Agile methodologies and project management discipline.
- Willingness to travel for short- or long-term client engagements.
Preferred:
- Salesforce certifications (Administrator, Platform Developer, or Consultant).
- Familiarity with Salesforce best practices and design methodologies.
- Exposure to data management, integration frameworks, and process automation tools.
Why Deloitte
At Deloitte, you’ll experience an environment that values curiosity, creativity, and collaboration. You’ll work with global clients across industries, building digital-first solutions that drive real business outcomes.
We offer:
- Continuous learning through upskilling and certification programs.
- Opportunities for cross-business mobility and career advancement.
- A flexible hybrid work model that supports work-life balance.
- A culture rooted in inclusion, innovation, and purpose-driven leadership.
How You’ll Grow
Deloitte empowers professionals to shape their careers through mentorship, hands-on learning, and access to global resources. Whether you aim to specialize in Salesforce architecture or leadership, you’ll have the tools and network to make an impact.
Apply Now
Ready to take the next step in your Salesforce consulting career?
Join Deloitte India and help global clients reimagine their digital future.
👉 Apply now via the official Deloitte Careers page:
Apply Here