Policy Servicing Specialist – Life & Annuities Insurance | Cognizant Careers
Job Description
Summary
Cognizant is hiring a Policy Servicing Specialist with 3–4 years of experience in Life and Annuities Insurance. This role is ideal for professionals with expertise in policy administration, client servicing, MS Office tools, and insurance operations. Working in a hybrid model during day shifts, you will manage policy servicing requests, ensure compliance, and deliver excellent customer support while contributing to process improvements.
If you have a background in Life Insurance, Annuities, and policy servicing operations, this position offers the opportunity to work with a global leader in IT and consulting services while advancing your career in insurance servicing.
Job Details at a Glance
| Position | Policy Servicing Specialist |
|---|---|
| Company | Cognizant |
| Location | India (Hybrid) |
| Shift | Day Shift |
| Experience Required | 3–4 years |
| Domain | Life and Annuities Insurance |
| Core Tools | MS Office (Excel, Word, PowerPoint) |
| Certifications | CISR or equivalent (preferred) |
| Employment Type | Full-time |
| Travel Required | No |
Key Responsibilities
As a Policy Servicing Professional, your responsibilities include:
- Managing and processing policy servicing requests to ensure client satisfaction and compliance.
- Collaborating with cross-functional teams to streamline policy administration and improve efficiency.
- Using MS Office tools to maintain records, generate reports, and track servicing activities.
- Analyzing policy data to identify trends, risks, and areas for process improvement.
- Communicating effectively with clients and stakeholders to resolve inquiries promptly.
- Ensuring compliance with industry regulations and company standards.
- Supporting and training junior staff in policy servicing best practices.
- Developing strategies to optimize servicing workflows and reduce turnaround times.
- Monitoring the performance of servicing initiatives and recommending enhancements.
- Staying updated on Life and Annuities Insurance trends and regulatory changes.
- Assisting in the adoption of new technologies and tools for insurance servicing.
Skills & Qualifications
- 3–4 years of experience in Life and Annuities Insurance policy servicing.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills for client interaction.
- Experience working in a hybrid work model.
- Knowledge of insurance compliance and regulatory requirements.
- Commitment to continuous learning in the insurance and servicing domain.
Preferred Certifications
- Certified Insurance Service Representative (CISR) or equivalent Life & Annuities certification.
Why Join Cognizant?
- Be part of a global community of 300,000+ associates.
- Thrive in a collaborative, inclusive, and innovative culture.
- Gain opportunities to advance in insurance servicing and IT-enabled operations.
- Work with one of the Forbes World’s Best Employers and NASDAQ-100 companies.
- Access career growth, professional development, and global exposure.
About Cognizant
Cognizant (NASDAQ: CTSH) is one of the world’s leading professional services firms, transforming business, operating, and technology models for the digital era. With expertise in insurance, consulting, cloud, data, and digital platforms, Cognizant helps clients innovate and scale globally. Headquartered in the U.S., Cognizant is consistently ranked among the world’s most admired IT companies. Learn more at www.cognizant.com.
Apply Now
Are you ready to advance your career in Policy Servicing with Cognizant?
👉 Apply directly on the Cognizant Careers Page