Job Description
Summary
Tesla is seeking a detail-oriented and customer-focused Parts Advisor in Mumbai to join our dynamic vehicle service team. This role combines parts inventory management with customer service and basic technical support to ensure seamless parts availability for Tesla’s innovative electric vehicles. If you have experience in automotive parts handling, inventory management, and enjoy working with cutting-edge EV technology, this is your chance to advance your career with a global leader in sustainable transport.
📌 Job Details at a Glance
| Job Title | Parts Advisor – Mumbai |
|---|---|
| Location | Mumbai, Maharashtra, India |
| Employment Type | Full-Time |
| Department | Vehicle Service |
| Job Function | Automotive Parts Advisor, Vehicle Service |
| Shift | Day Shift |
| Experience Required | 1-5 years in automotive parts or inventory roles |
| Tools & Systems | Dealer Management System (DMS), SAP, MS Office |
| Reports To | Service Manager |
🔧 Key Responsibilities
- Receive, pick, ship, and transact vehicle parts inventory to support efficient vehicle service operations.
- Accurately enter parts transactions and inventory data into the Dealer Management System (DMS) with meticulous attention to detail.
- Conduct parts order transactions, guiding customers through order summaries and status updates.
- Identify and escalate inbound packaging or shipping issues to internal teams and suppliers promptly.
- Maintain detailed records of time, materials, and expenses related to parts management.
- Communicate estimated parts shipping and arrival times, providing timely updates to customers.
- Follow up with customers to confirm satisfaction with parts orders and service delivery.
- Assist with maintaining cleanliness and organization of the service center.
- Manage multiple priorities effectively, organize workload, and meet critical deadlines.
🎯 Skills & Qualifications
- Degree or certificate in Automotive Technology or related field preferred; equivalent experience also accepted.
- Knowledge of automotive parts, tools, repair techniques, and vehicle servicing methods.
- Familiarity with dealer business processes and best practices in parts management.
- Proficiency in Dealer Management Systems (DMS), SAP, and Microsoft Office Suite.
- 1 to 3 years experience in the automotive industry, with 2 to 5 years in parts distribution or material service preferred.
- Strong verbal and written communication skills; ability to follow detailed instructions.
- Ability to establish and maintain cooperative working relationships with customers, colleagues, and suppliers.
- Maintain a professional appearance and uphold Tesla’s high standards of integrity as a parts advisor.
🚀 Why Work with Tesla?
- Join an innovative company leading the global transition to sustainable energy.
- Work with cutting-edge electric vehicle technology.
- Engage in a supportive, team-oriented environment with opportunities for growth.
- Contribute directly to enhancing Tesla’s world-class vehicle service experience.
✅ Apply Now
Ready to accelerate your career as a Parts Advisor in Mumbai with Tesla? Take the next step today!