Job Description

Summary

Join Willis Towers Watson (WTW) as a HWC – GB Retirement – BSTS professional in Mumbai, Maharashtra and lead high-impact retirement projects while managing a dynamic team. This role offers a unique opportunity to combine project management, technical expertise, and leadership skills in delivering exceptional retirement and client-focused solutions. If you have over 10 years of experience in retirement services, project leadership, and people management, this position allows you to grow professionally while making a tangible impact in a global firm.

Job Details at a Glance

Key Responsibilities

Project Management:

• Deliver superior, consistent project management for assigned retirement clients.
• Develop, manage, and monitor project plans and budgets with multiple workflow streams.
• Serve as day-to-day project lead, ensuring progress against objectives, timelines, and quality standards.
• Act as primary contact for stakeholders regarding service delivery.
• Identify opportunities to improve processes, reduce costs, and enhance quality.
• Facilitate knowledge transfer and maintain up-to-date training materials.

People Management & Development:

• Provide daily guidance and direction to team members.
• Set objectives, conduct regular appraisals, and develop leadership qualities within the team.
• Manage workforce efficiently through business cycle fluctuations.
• Promote team growth and talent development while managing attrition and absenteeism.

Leadership & Client Engagement:

• Build strong relationships with clients as a trusted advisor.
• Drive excellence, ensure accountability, and foster a culture of high performance.
• Efficiently manage stakeholders and team performance.

Required Skills

• Strong leadership and team management abilities.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent problem-solving and analytical skills.
• Strong client service orientation and communication skills.
• Ability to manage multiple projects and prioritize work effectively.
• Detail-oriented with a sense of accountability and ownership.

Qualifications & Eligibility

• Graduate degree required.
• Minimum 10 years of professional experience, including 2+ years in team leadership.
• Experience in retirement services preferred.
• Performance rating within defined standards in latest review cycle.
• Minimum tenure of 24 months in current role.

Why Join WTW

• Work in a global firm serving 140+ countries.
• Access to learning, growth, and leadership opportunities.
• Be part of an inclusive, collaborative, and high-performance culture.

Apply Now

Take the next step in your career with Willis Towers Watson! Submit your application directly through the WTW Careers Page and join a team driving excellence in retirement and benefits consulting.