Experience Design Vice President | JPMorgan Chase – Bengaluru, India
Job Description
Summary
JPMorgan Chase is seeking an Experience Design Vice President to join its Design and Customer Experience team in Bengaluru. This strategic role focuses on shaping user experience across products and services, leveraging deep knowledge of design, research, and inclusive practices. You will lead cross-functional initiatives, mentor designers, and drive customer-centric solutions that are accessible, innovative, and impactful.
Job Details at a Glance
| Job Title | Experience Design Vice President |
|---|---|
| Company | JPMorgan Chase & Co. |
| Location | Bengaluru, Karnataka, India |
| Business Unit | Consumer & Community Banking – Design & Customer Experience |
| Experience Level | 5+ years in UX/Experience Design |
| Job Schedule | Full-Time |
| Job Category | User Experience Design |
| Posting Date | 10 October 2025 |
| Application Deadline | 13 October 2025 |
| Office Address | Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru – 560103 |
| Requisition ID | 210675806 |
Key Responsibilities
- Lead design and research strategies for complex projects, ensuring alignment with business goals and user needs.
- Diagram service flows, wireframes, and prototype interactions for key touchpoints across multiple product areas.
- Champion inclusive design and accessibility practices, mentoring junior designers and fostering diversity.
- Collaborate with cross-functional teams to embed user experience design into product development.
- Analyze market trends, gather feedback from research, and leverage data insights to optimize user experiences across platforms.
- Develop transformational innovation strategies and create ‘north star’ representations to guide customer-centric decision-making.
Required Qualifications & Skills
- 5+ years of experience in user experience design or related roles.
- Proven ability to create visual representations of user journeys, including storyboards, wireframes, and prototypes.
- Demonstrated experience in inclusive design and accessibility guidelines.
- Ability to develop transformational design strategies and deliver impactful customer experiences.
- Advanced technical literacy, including client-side technologies, APIs, microservices, and understanding their impact on UX.
Preferred Qualifications
- Experience in design leadership or managerial roles.
- Proven track record of driving high-impact user experience initiatives in a corporate environment.
Why Work at JPMorgan Chase?
- Join a leading financial institution with 200+ years of history and global reach.
- Shape customer experiences across digital and physical platforms.
- Collaborate with a cross-functional, diverse team to create innovative and accessible solutions.
- Lead initiatives that directly impact millions of customers worldwide.
Apply Now
Advance your career as an Experience Design Vice President at JPMorgan Chase, Bengaluru.