Experience Design Senior Associate | JPMorgan Chase – Hyderabad & Mumbai
Job Description
Summary
JPMorgan Chase is seeking an innovative Experience Design Senior Associate in Hyderabad, Telangana, and Mumbai, Maharashtra to lead user-centric design initiatives in the Consumer & Community Banking (CCB) division. This role is ideal for professionals with expertise in experience design, user interface (UI) design, and user experience (UX) optimization. You will collaborate with cross-functional teams to create inclusive, accessible, and engaging digital experiences across web and mobile platforms, ensuring seamless customer interactions and driving measurable business impact.
Job Details at a Glance
| Detail | Information |
|---|---|
| Job Title | Experience Design Senior Associate |
| Location | Hyderabad, Telangana & Mumbai, Maharashtra, India |
| Business Unit | Consumer & Community Banking |
| Employment Type | Full-Time |
| Shift | Variable |
| Experience | 3+ years in UX / Experience Design |
| Tools/Technologies | Figma, Sketch, Adobe Creative Suite, User Research Tools |
| Application Link | Apply on JPMorgan Chase Careers |
Key Responsibilities
- Design elegant, user-centric solutions that ensure consistency across digital products and platforms.
- Apply information architecture, storyboarding, and interaction design principles to optimize user flows.
- Conduct data-driven analyses to inform design decisions and transform insights into actionable solutions.
- Collaborate with cross-functional teams, including Product, Engineering, and Marketing, to implement inclusive and accessible design standards.
- Operate with an iterative design mindset, incorporating user feedback to continuously enhance digital experiences.
- Analyze market trends, user research studies, and user behavior data to inform and refine design strategies.
- Support end-to-end design processes, contributing to seamless customer experiences across digital channels.
Required Skills & Qualifications
- 3+ years of experience in user experience (UX) design or equivalent roles, focused on digital product improvements.
- Proven ability to create visually appealing and functional designs using tools such as Figma, Sketch, or Adobe Creative Suite.
- Demonstrated experience designing and optimizing experiences across web, mobile, and digital platforms.
- Strong capability to interpret complex data and translate insights into actionable design improvements.
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies.
- Hands-on experience with system design, application development, testing, and operational stability.
- Knowledge of the Software Development Life Cycle (SDLC) and agile methodologies.
Preferred Skills
- Experience delivering end-to-end seamless customer experiences.
- Familiarity with creating service blueprints and customer journey mapping.
- Prior experience in a financial services environment, contributing to digital product innovation.
Why Join JPMorgan Chase
- Work with a global leader in financial services, shaping innovative digital experiences for millions of customers.
- Collaborate across teams to drive inclusive and accessible UX solutions.
- Contribute to industry-leading digital banking products, enhancing customer satisfaction and engagement.
- Grow in a culture that values diversity, inclusion, innovation, and continuous learning.
Apply Now
Advance your career as an Experience Design Senior Associate at JPMorgan Chase, Hyderabad or Mumbai. Drive user experience innovation, enhance digital products, and create impactful solutions across multiple channels.