Executive – Forensic Crime | Whistleblower Hotline Manager | Delhi CEC
Job Description
Summary
Join Deloitte South Asia as an Executive in Forensic Crime and Financial Crime, based in Delhi CEC. This exciting opportunity focuses on managing whistleblower reports, ensuring confidentiality, and supporting investigations through Deloitte’s renowned Tip Offs Anonymous whistleblower hotline service. If you have strong communication skills, a passion for ethics and compliance, and experience in customer service or call center roles, this is your chance to build a rewarding career in forensic crime investigation, financial crime prevention, and corporate compliance. Thrive in a collaborative environment that values transparency, accountability, and professional growth.
Job Details at a Glance
| Job Title | Executive – Forensic Crime / Whistleblower Hotline Manager |
|---|---|
| Location | Delhi CEC / Gurugram |
| Department | Forensic & Financial Crime |
| Shift | Day Shift |
| Experience Required | Relevant experience in call center, customer service, or compliance preferred |
| Languages Required | English, Hindi + any one of Kannada, Telugu, Marathi, Tamil, Bengali, Malayalam |
| Job Type | Full-time |
| Tools & Technology | MS Office, Reporting Dashboards, Hotline Management Tools |
Key Responsibilities
- Manage and monitor whistleblower reports received via hotline, email, and web portals.
- Conduct initial assessments of reported concerns to determine severity and nature.
- Prepare detailed reports and escalate them to senior management for further review.
- Generate periodic dashboards and reports for both internal teams and clients.
- Ensure strict compliance with client protocols and confidentiality standards.
- Support awareness campaigns and training programs on ethical conduct and whistleblower protection.
- Assist Reporting Managers with ad-hoc tasks and process improvements.
- Collaborate with cross-functional teams to ensure smooth client onboarding and case handling.
Required Skills & Qualifications
- Bachelor’s degree or postgraduate qualification from a recognized institute.
- Experience in customer service, call center operations, or similar roles is an advantage but not mandatory.
- Fluent in English, Hindi, plus at least one language from Kannada, Telugu, Marathi, Tamil, Bengali, or Malayalam.
- Excellent verbal communication and active listening skills.
- Strong multitasking and time management capabilities.
- Proficient with MS Office and comfortable using technology to enhance workflows.
- Analytical mindset with problem-solving abilities.
- High level of integrity, confidentiality, and ethical awareness.
Why Work at Deloitte?
- Be part of a global leader in professional services with a strong focus on ethical business practices and forensic investigations.
- Access continuous learning and development through Deloitte University and global mentorship programs.
- Thrive in an inclusive workplace that encourages diversity, collaboration, and career growth.
- Enjoy a supportive environment dedicated to your well-being and professional happiness.
- Contribute to impactful projects that protect organizations and society from fraud and misconduct.
Growth & Development
At Deloitte, your career path is yours to create. Benefit from opportunities to:
- Develop leadership and technical skills in forensic and financial crime investigations.
- Engage with global teams solving complex business challenges.
- Participate in initiatives promoting diversity, inclusion, and social impact.
Apply Now
Take the next step in your career with Deloitte’s Forensic & Financial Crime team in Delhi CEC. If you’re passionate about ethical standards, confidentiality, and forensic investigation, apply now to join our dedicated team.