Job Description
Lead Sales and Channel Operations in Used Car Finance with Bajaj Finance Ltd.
Summary
Are you a results-driven sales professional with 2-3 years of experience in used car finance, loan sales, or channel management? Bajaj Finance Ltd. is hiring a Deputy Manager – Used Car Finance at our Chennai – Anna Salai office to spearhead sales growth, manage field teams, and drive customer engagement in the growing used car loan market.
This role demands strong leadership, expertise in direct and channel sales, and a hands-on approach to managing loan portfolios and customer satisfaction. If you excel in meeting sales targets, team management, and have working knowledge of CRM and lending systems like Salesforce.com and Finnone, this is your chance to advance your career in the auto finance sector.
Job Details at a Glance
| Job Title | Deputy Manager – Used Car Finance |
|---|---|
| Department | Used Car Finance Sales |
| Location | Chennai – Anna Salai, Tamil Nadu, India |
| Experience Required | 2 – 3 years |
| Job Level | GB02 |
| Shift | Day Shift |
| Employment Type | Full-Time, Permanent |
| Key Tools & Skills | Salesforce.com, Finnone, CRM, Data Management, MS Office |
| Industry | Financial Services, Used Car Loans |
| Application Deadline | July 16, 2026 |
Key Responsibilities
As a Deputy Manager in Used Car Finance, you will:
- Achieve and exceed business targets across used car loans, including bundled and non-bundled loan & insurance products
- Manage, control, and grow multiple sales channels including lead fulfillment and field activities
- Recruit, retain, and lead a high-performing team of Off-Roll employees (Field Officers)
- Monitor delinquency rates and maintain portfolio quality aligned with product segment goals
- Address customer escalations and complaints promptly to ensure satisfaction
- Track and measure key sales metrics: conversion rates, productivity, and data penetration
- Utilize CRM and lending platforms (Salesforce.com & Finnone) for efficient case management
- Collaborate effectively with Credit, Operations, and Risk teams for seamless loan processing
- Maintain hygiene management with a focus on pre-delivery documentation (PDD) collection and case tracking
Skills & Competencies
- Proven experience in direct sales, channel sales, or used car finance sales
- Strong leadership and team management abilities with a focus on productivity
- Proficient in CRM tools like Salesforce.com and lending systems such as Finnone
- Excellent communication and problem-solving skills to handle escalations
- Ability to recruit and motivate Field Officers across different channels
- Strong data management skills with hands-on MS Office experience
- Self-starter with high motivation and the ability to work under pressure
Qualifications
- Graduate degree with 2-3 years of relevant experience in loan sales or insurance sales (preferred)
- Prior experience in financial services or automotive finance sector is a plus
- Ability to update lead status within 24 hours and maintain team productivity metrics
- Demonstrated ability to meet or exceed targets consistently
Why Join Bajaj Finance Ltd.?
- Work with a leading brand in used car finance and auto loans
- Opportunity for career growth in a competitive, target-driven environment
- Engage with innovative CRM and lending technologies
- Collaborative and supportive team culture
Apply Now
Ready to accelerate your career as a Deputy Manager – Used Car Finance at Bajaj Finance Ltd.?