Deputy Area Manager – SALPL Prime | Personal Loan Sales | Bengaluru
Job Description
Summary
Bajaj Finance Ltd. is hiring a Deputy Area Manager – SALPL Prime to lead Flexi Personal Loan Utilization efforts for salaried customers in the Bengaluru region. This role involves managing call center sales teams, optimizing customer outreach strategies, and driving volume growth in Salaried Personal Loan (SALPL) and Flexi Loan segments. With 3–5 years of experience in personal loan sales, tele-calling management, or indirect sales, this is an excellent opportunity for professionals looking to grow into a leadership position in financial services sales.
Job Details at a Glance
| Job Title | Deputy Area Manager – SALPL Prime, Indirect Sales |
|---|---|
| Location | Bengaluru – Residency Road, Karnataka, India |
| Department | SALPL – Prime (Salaried Personal Loan – Flexi Product) |
| Experience Required | 3 – 5 years |
| Job Level | Mid-Level (GB03) |
| Shift Type | General Day Shift |
| Team Management | Call Center Agents |
| Tools & Platforms | MS Excel, CRM Systems, MIS Reporting |
| Education Requirement | Graduate or equivalent |
| Application Deadline | 22 August 2026 |
Key Responsibilities
Call Center & Sales Team Management
- Manage and mentor call center sales agents to increase Flexi Loan utilization among salaried customers.
- Ensure sales performance targets (ARU volumes) are consistently achieved.
- Monitor key KPIs such as conversion rates, data penetration, and agent productivity.
Sales Strategy & Execution
- Identify skill gaps and organize regular training sessions to improve agent performance.
- Track daily sales performance, troubleshoot obstacles, and enhance outreach strategies.
- Replace underperforming agents and ensure retention of top performers.
Customer Relationship & Escalation Handling
- Address and resolve customer escalations and complaints efficiently.
- Promote a culture of ownership, integrity, and accountability across the team.
Reporting & Compliance
- Generate and analyze MIS reports and ensure alignment with audit and compliance standards.
- Maintain and present accurate data to leadership for business reviews.
Skills & Qualifications
- 3–5 years of experience in personal loan sales, call center operations, or indirect financial sales.
- Proficiency in MS Excel, MIS reporting, and CRM tools.
- Strong team leadership, training, and problem-solving capabilities.
- Excellent communication skills, both verbal and written.
- High motivation with a self-starter attitude and a commitment to continuous improvement.
Why Join Bajaj Finance Ltd.?
- Be part of one of India’s most innovative and trusted financial services companies.
- Get hands-on experience in Flexi Loan product sales and drive impactful outcomes.
- Work in a high-performance culture that recognizes hard work and results.
- Gain exposure to advanced loan servicing models, sales analytics, and customer engagement strategies.
Apply Now
Ready to accelerate your career in Flexi Personal Loan Sales with Bajaj Finance Ltd.?
Click below to apply directly on the official careers portal and take the next step in your leadership journey: