Consultant – ServiceNow | KPMG Global Services, Bangalore

September 17, 2025

Job Description


Role Overview

KPMG Global Services is seeking a ServiceNow Consultant to lead the development, customization, and enhancement of the ServiceNow platform. The role requires hands-on experience in configuring ServiceNow modules, building workflows, integrating external systems, and delivering scalable IT solutions. This position is ideal for candidates with strong technical expertise, problem-solving skills, and the ability to collaborate with cross-functional teams.


Job Details

Job TitleConsultant – ServiceNow
LocationKGS, Bangalore, Karnataka, India
CompanyKPMG Global Services Pvt. Ltd.
Role TypeFull-time, Individual Contributor
Experience Required3–6 years in ServiceNow development and administration
Job ScheduleFull-time

Key Responsibilities

ServiceNow Development & Customization

  • Develop and customize ServiceNow applications and modules, including ITSM, HRSD, GRC, CMDB, ITOM, and custom apps.
  • Create workflows, business rules, UI policies, client scripts, and custom applications.
  • Configure forms, fields, notifications, and reports to meet business requirements.

Integrations

  • Build integrations with external systems using REST/SOAP APIs, Integration Hub, and other tools.
  • Collaborate with IT and business teams to ensure seamless data flow across platforms.

Technical Leadership

  • Act as a subject matter expert for ServiceNow solutions.
  • Provide guidance and support to junior developers and cross-functional teams.
  • Follow best practices for development, deployment, and upgrade of ServiceNow modules.

Required Technical Skills

  • Proficiency in ServiceNow development, including workflows, business rules, UI scripts, and custom applications.
  • Hands-on experience with JavaScript, AngularJS, HTML, and CSS for front-end development.
  • Knowledge of REST/SOAP APIs and third-party integrations.
  • Familiarity with ServiceNow ITSM, HRSD, GRC, CMDB, ITOM, and custom applications.
  • Understanding of ITIL processes and methodologies.

Certifications

  • ServiceNow Certified System Administrator (CSA) – Mandatory
  • ServiceNow Certified Application Developer (CAD) – Mandatory

Why Join KPMG Global Services?

  • Work with a leading global consulting firm and cutting-edge IT platforms.
  • Collaborate with global teams across multiple geographies.
  • Gain exposure to end-to-end ServiceNow implementations and integrations.
  • Build a rewarding career with training, mentorship, and development opportunities.

Apply Now

Advance your career as a ServiceNow Consultant at KPMG Global Services, Bangalore. Apply via the KPMG Careers portal.