Assistant Manager – Debt Management Services | Debt Recovery Specialist | Chennai – Anna Salai
Job Description
Summary
Looking for an exciting career opportunity as an Assistant Manager in Debt Management Services? Join Bajaj Finance Ltd in Chennai as a Debt Recovery Specialist and play a pivotal role in managing overdue payments, driving debt collection strategies, and ensuring regulatory compliance. This role demands strong skills in debt management, portfolio oversight, and recovery operations within an urban financial landscape. Ideal candidates will have 1-2 years of experience in debt recovery, collections, or consumer loan management, along with a goal-oriented mindset and excellent analytical abilities. Take charge of your career growth in debt management with Bajaj Finance and contribute to improving financial health for consumers.
Job Details at a Glance
| Attribute | Details |
|---|---|
| Job Title | Assistant Manager – Debt Management Services |
| Job Code | JR00188712 |
| Department | Debt Management Services – Urban GCL |
| Location | Chennai – Anna Salai, Tamil Nadu, India |
| Region | South |
| Experience Required | 1 – 2 Years |
| Educational Qualification | Relevant degree or equivalent experience |
| Job Type | Full-Time |
| Posting Date | 23rd August 2025 |
| Application Deadline | 23rd August 2026 |
| Shift | Day Shift |
Key Responsibilities
Debt Management & Recovery
- Achieve assigned collections targets by engaging with customers and recovery agencies.
- Monitor and analyze collection performance against set targets and KPIs.
- Implement effective debt recovery strategies to maximize overdue payment collections.
- Ensure all debt collection activities comply strictly with legal and regulatory guidelines.
- Manage daily risk reports (DRR) and maintain accurate records of all customer interactions.
Portfolio & Compliance Management
- Track and manage individual cases to meet agreed timelines and achieve Annual Operating Plan (AOP) targets.
- Prepare and deliver regular reports on collections performance and recovery progress.
- Handle escalations and resolve disputes efficiently, maintaining customer satisfaction.
- Coordinate with internal teams and external vendors to streamline recovery processes.
Team Coordination & Vendor Management
- Lead and coordinate with recovery teams and third-party agencies to optimize collection outcomes.
- Provide guidance and support to junior team members, fostering a high-performance environment.
- Collaborate with compliance and risk teams to ensure adherence to company policies.
Skills & Qualifications
- 1-2 years of relevant experience in debt management, collections, or consumer loan recovery.
- Strong analytical and data management skills for trend analysis and portfolio monitoring.
- Excellent communication, negotiation, and conflict resolution abilities.
- Knowledge of regulatory compliance related to debt recovery and repossession.
- Goal-oriented with a proven track record of achieving target collections.
- Proficient in report generation, data analysis, and maintaining documentation.
- Ability to lead and work collaboratively within teams and with external vendors.
Why Join Bajaj Finance?
- Work with one of India’s leading financial services firms known for innovation and customer focus.
- Gain hands-on experience in debt management with opportunities for career progression.
- Competitive salary and benefits in a supportive and dynamic work environment.
- Engage in meaningful work that drives financial solutions for customers.
Apply Now
Ready to take your career to the next level as an Assistant Manager – Debt Management Services at Bajaj Finance Ltd?