Assistant Manager – Debt Management Services | Car Finance Collections | Chennai – Anna Salai

Job Description

Summary

Looking for a challenging role in debt recovery and collections within the automotive finance sector? Bajaj Finance Ltd is hiring an Assistant Manager – Debt Management Services to drive efficient collections and ensure compliance in the Car Finance business for The Wheels vertical. Based in Chennai, this position involves managing collections targets, coordinating with agencies and partners, and maintaining regulatory compliance. Ideal candidates will have strong analytical skills, excellent communication, and a proactive approach to risk and portfolio management. If you’re ready to accelerate your career in debt management and collections in a fast-paced, rewarding environment, this is the role for you!

Job Details at a Glance

Key Responsibilities

Collections & Portfolio Management

• Achieve monthly and annual collections targets by visiting customers and coordinating with collection agencies.
• Monitor collection performance against set parameters, ensuring timely updates and reporting.
• Develop and implement effective debt collection strategies to optimize recovery rates.
• Maintain accurate and detailed records of customer interactions, transactions, and collection activities.

Compliance & Risk Management

• Ensure all collections adhere strictly to legal guidelines and company policies during repossession and recovery.
• Manage daily risk reports (DRR) and address portfolio risks proactively.
• Coordinate with internal teams to ensure compliance with regulatory requirements and company standards.

Reporting & Vendor Management

• Prepare and present regular MIS reports and dashboards related to collection activities and performance metrics.
• Handle escalations promptly and resolve customer issues effectively.
• Manage vendor and agency relationships to maximize collection efficiency and compliance.

Cross-functional Coordination & Leadership

• Collaborate with internal stakeholders including credit, operations, risk, and compliance teams to streamline processes.
• Provide leadership and guidance to collection staff and external partners.
• Support training and development initiatives within the collection team.

Skills & Qualifications

• Freshers or candidates with up to 2 years of experience in debt collection, account management, or related fields preferred.
• Strong analytical and data interpretation skills.
• Knowledge of regulatory and compliance standards in debt recovery.
• Proficient in reporting tools, MIS creation, and dashboard management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Self-motivated, proactive, and detail-oriented with a customer-centric approach.

Why Join Bajaj Finance Ltd?

• Opportunity to build a strong career in the financial services industry focused on automotive finance.
• Work with a leading organization known for its dynamic and inclusive work culture.
• Competitive salary and benefits with clear paths for career advancement.
• Gain exposure to diverse aspects of debt management, compliance, and vendor coordination.

Apply Now

Excited to take your career forward as an Assistant Manager – Debt Management Services at Bajaj Finance Ltd?

👉 Apply Now on Bajaj Finance Careers Page