Analyst – Infor SunSystems Functional | Deloitte South Asia LLP | Mumbai
Job Description
📍 Summary
Deloitte South Asia LLP is hiring a Functional Analyst – Infor SunSystems to support client operations in the Emerging ERP Solutions practice based in Mumbai. This is an ideal opportunity for professionals with ERP support experience, particularly in Infor SunSystems, to work in a dynamic consulting environment. The role focuses on managing client support tickets, coordinating with technical teams, and ensuring timely resolution of issues for Deloitte’s Infor-based clients.
If you’re looking for an entry-level functional support role with one of the world’s top consulting firms, apply now to join Deloitte India and be part of our innovation-driven culture.
📊 Job Details at a Glance
| Job Title | Analyst – Infor SunSystems Functional |
|---|---|
| Company | Deloitte South Asia LLP |
| Location | Mumbai, India |
| Department | Emerging ERP Solutions |
| Designation | Analyst |
| Job Type | Full-time |
| Shift | Regular Business Hours (IST) |
| Primary Tool | Infor SunSystems |
| Experience Level | 0–2 years (Entry-level) |
| Functional Area | ERP Support / Functional Consulting |
| Job ID | 88626 |
| Posting Date | September 5, 2025 |
🎯 Key Responsibilities
As an Infor SunSystems Functional Analyst at Deloitte, your responsibilities include:
- Monitoring and managing incoming client support emails related to Infor SunSystems.
- Raising, assigning, and tracking log tickets within internal systems.
- Liaising with technical support teams to coordinate issue resolution.
- Ensuring service level agreements (SLAs) are met for all client queries.
- Providing functional insights to assist clients with financial system configurations and troubleshooting.
- Documenting recurring issues and collaborating with teams to implement process improvements.
- Maintaining high levels of client satisfaction through timely and accurate communication.
🛠️ Required Skills & Experience
- Basic knowledge of Infor SunSystems or similar ERP platforms (SAP, Oracle, Microsoft Dynamics).
- Understanding of financial systems, general ledger, and reporting.
- Strong communication and coordination skills.
- Ability to work in a fast-paced support environment.
- Familiarity with ticketing systems or helpdesk tools is a plus.
🎓 Qualifications
- Bachelor’s degree in Commerce, Finance, Business Administration, or related fields.
- 0–2 years of experience in ERP support, finance operations, or IT service desk roles.
- Freshers with ERP/Accounting tool exposure or relevant internships are welcome to apply.
🌐 About Deloitte South Asia LLP
Deloitte South Asia LLP is part of the globally recognized Deloitte network, offering consulting, audit, tax, and advisory services across the region. With a focus on innovation, inclusion, and impact, Deloitte empowers employees to grow personally and professionally in a collaborative and high-performing environment.
🌍 Work Culture & Benefits
- Hybrid Work Option: Flexibility to work from home and office.
- Learning & Development: Access to global training resources and certifications.
- Inclusive Environment: Thrive in a culture that celebrates diversity and equal opportunity.
- Career Growth: Clear paths for progression in the ERP consulting domain.
🚀 Apply Now
Ready to launch your ERP career with Deloitte? Join us to build a future-ready finance function with cutting-edge Infor solutions.
👉 Apply here through the official Deloitte careers page:
https://www2.deloitte.com/in/en/careers.html