🔍 Lead – BFS Direct (Loans) – Bajaj Finance Ltd
Job Description
📍 Location: Bengaluru – Residency Road, Karnataka
📅 Apply Before: 12 August 2026
✅ Summary
Bajaj Finance Ltd. is seeking a dynamic and analytical Lead – BFS Direct to drive end-to-end digital journeys across key loan products including Salaried Personal Loans, Chartered Accountant Loans, Doctor Loans, and Business Loans. This strategic role is ideal for professionals experienced in product ownership, digital lending platforms, and cross-functional project management within the BFSI sector. If you excel in agile environments, possess deep knowledge of loan lifecycle management, and have a passion for improving customer experiences, this is your opportunity to shape the future of digital lending in India.
📊 Job Details at a Glance
| Job Title | Lead – BFS Direct (Loans) |
|---|---|
| Department | BFS Direct |
| Job Location | Bengaluru – Residency Road, Karnataka |
| Experience Required | 5–8 years |
| Job Level | GB06 |
| Shift Type | Day Shift |
| Employment Type | Full-Time, Work From Office |
| Key Tools & Platforms | JIRA, Confluence, Postman, AWS, MS Office |
| Agile Experience | Minimum 2 years |
🛠 Key Responsibilities
Product Strategy & Execution
- Drive business impact across loan products like Salaried Personal Loans, CA Loans, Doctor Loans, Business Loans
- Understand product-specific nuances and convert them into business requirements (BRD), user stories, and workflow diagrams
- Lead digital loan journeys from lead generation to disbursal, optimizing back-end complexity and integrations
Cross-Functional Collaboration
- Engage with internal stakeholders: Sales, Operations, Credit, Risk, Analytics, Marketing, and Call Centers
- Translate stakeholder feedback into product enhancements
- Drive DIY loan journeys and initiatives that improve turnaround time (TAT)
Digital Experience Optimization
- Analyze user journeys using tools like Mouse Flow and User Experior
- Reduce drop-offs and enhance customer experience through digital interventions
- Lead User Acceptance Testing (UAT) cycles ensuring timely delivery and functional accuracy
Documentation & Agile Practices
- Create detailed documentation: Wireframes, Training Decks, BRDs
- Work in an Agile environment; manage sprints, stand-ups, retrospectives
- Use tools like Confluence, JIRA, and Postman for product development tracking
🧩 Required Skills & Experience
- 5–8 years of experience in product management, digital lending, or financial services
- 2+ years in Agile development, familiar with SDLC, UAT, Scrum Framework
- Strong communication and stakeholder management abilities
- Expertise in MS Office, JIRA, Confluence, Postman, and AWS technologies
- Previous consulting experience is a plus
- Demonstrated ability in data-driven decision making and customer-centric innovation
📍 Preferred Qualifications
- Graduate or Postgraduate degree in Business, Technology, or related field
- Proven track record in BFSI product ownership or fintech innovation
- Exceptional strategic thinking, negotiation, and influencing skills
🚀 Apply Now
If you’re ready to redefine the digital loan experience and lead strategic initiatives at one of India’s top financial institutions, apply now.