Senior Lead Architect – Salesforce CRM | JPMorgan Chase – Bengaluru & Hyderabad
Job Description
Summary
JPMorgan Chase is seeking a Senior Lead Architect – Salesforce CRM in Bengaluru, Karnataka, and Hyderabad, Telangana to join its Consumer & Community Banking (CCB) division. This role is ideal for experienced Salesforce architects with hands-on expertise in CRM, Hyperforce, SFMC, and cloud-native platforms. You will design and implement high-quality architecture solutions, influence technical strategy, and drive significant business impact across multiple software applications. Join a team where innovation, enterprise-scale design, and leadership converge to shape the future of financial services technology.
Job Details at a Glance
| Detail | Information |
|---|---|
| Job Title | Senior Lead Architect – Salesforce CRM |
| Locations | Bengaluru, Karnataka & Hyderabad, Telangana, India |
| Business Unit | Consumer & Community Banking |
| Employment Type | Full-Time |
| Experience | Minimum 7 years as Salesforce Architect |
| Tools/Technologies | Salesforce CRM, Hyperforce, SFMC, AWS, APIs, AppFlow, Pub-Sub Models, Cloud Native Technologies |
| Application Link | Apply on JPMorgan Chase Careers |
Key Responsibilities
- Represent product families in technical governance bodies and provide feedback on architecture governance practices.
- Lead evaluation of current and emerging technologies, ensuring alignment with enterprise architecture standards.
- Provide technical guidance and direction to internal teams, contractors, and external vendors.
- Develop secure, high-quality production code; review and debug code written by others.
- Drive decisions influencing product design, application functionality, and operational processes.
- Act as a subject matter expert in Salesforce architecture and related technical domains.
- Advocate firmwide software development frameworks, tools, and best practices.
- Influence project decision-makers to adopt leading-edge technologies.
- Promote a team culture of diversity, inclusion, and collaboration.
Required Skills & Qualifications
- Formal training or certification in software engineering concepts with 5+ years of applied experience.
- Minimum 7 years of hands-on experience as a Salesforce Architect.
- Strong knowledge of Salesforce products: CRM, Hyperforce, SFMC.
- Expertise with broader architecture frameworks including AWS, APIs, gateways, pub-sub models, AppFlow, and connectivity patterns.
- Proven experience in system design, application development, testing, and operational stability within the Salesforce ecosystem.
- Advanced knowledge of software architecture, programming, and technical processes, with specialization in cloud, AI, ML, or mobile technologies.
- Ability to solve complex design and functionality problems independently.
- Practical cloud-native experience and ability to evaluate and recommend future-state technology solutions.
Preferred Skills & Qualifications
- Experience with enterprise-scale CRM architecture, integration patterns, and cloud platforms.
- Hands-on experience with emerging Salesforce tools and technologies.
- Knowledge of technical governance, architectural frameworks, and firmwide standards.
- Ability to mentor teams and contribute to best practices in software development and architecture.
Why Join JPMorgan Chase
- Shape the future of financial services technology with enterprise-scale impact.
- Work with a global leader in banking and financial solutions.
- Collaborate across diverse, high-performing teams to deliver innovative solutions.
- Opportunity to influence technology strategy and architecture across multiple domains.
Apply Now
Take the next step in your career as a Senior Lead Architect – Salesforce CRM at JPMorgan Chase. Lead technical strategy, architecture design, and enterprise Salesforce solutions while working in a dynamic, high-impact environment.