Salesforce Manager | Deloitte South Asia LLP | Bengaluru

Job Description

Summary

Deloitte South Asia LLP is hiring a Salesforce Manager in Bengaluru to lead Salesforce Sales & Service Cloud implementations and drive digital transformation for top clients. As a Salesforce Manager at Deloitte, you will spearhead end-to-end Salesforce solutions, manage client relationships, and lead high-performing teams to deliver innovative, scalable cloud-based CRM systems. Ideal candidates will have strong expertise in Salesforce Lightning (LWC/AURA), integration, DevOps, and Salesforce platform tools, including Sales Cloud, Service Cloud, Marketing Cloud, and Communities. If you’re a seasoned Salesforce professional with proven leadership experience, join Deloitte’s Technology & Transformation practice and unlock your potential in one of the world’s most respected consulting firms.

Job Details at a Glance

Key Responsibilities

• Lead and manage Salesforce Sales & Service Cloud implementation projects ensuring delivery excellence and client satisfaction.
• Design, develop, and deploy Salesforce solutions using configuration, customization, and Salesforce best practices.
• Oversee integration of Salesforce with external systems using SOAP and REST APIs for seamless data flow.
• Collaborate with clients to understand business needs and translate them into scalable Salesforce solutions.
• Manage multi-member teams, providing mentorship, technical guidance, and leadership.
• Proactively identify and mitigate risks, resolving project challenges and escalating when necessary.
• Conduct workshops, demos, and client communications independently, showcasing strong stakeholder management.
• Drive adoption of DevOps practices including continuous integration and continuous deployment (CI/CD).
• Utilize Salesforce Einstein, AI, and chatbot technologies to enhance CRM capabilities.
• Prepare detailed project documentation including system design documents, use cases, and estimates.

Required Skills & Qualifications

• 6 to 8 years of proven experience managing Salesforce Sales & Service Cloud implementations.
• Hands-on expertise in Salesforce Lightning framework including LWC, AURA, and LDS.
• Strong knowledge of Salesforce platform tools: Sales Cloud, Service Cloud, Marketing Cloud, and Communities.
• Experience with Salesforce integration via APIs (SOAP/REST).
• Familiarity with DevOps processes (CI/CD) and release management.
• Exposure to Salesforce Einstein, AI, and chatbot integration is a plus.
• Exceptional communication skills with the ability to handle client interactions independently.
• Demonstrated leadership skills managing cross-functional teams and delivering projects end-to-end.
• Bachelor’s degree in Engineering, Science, or related field from a premier institute.
• Willingness to travel for client engagements across India or globally.

Why Join Deloitte as a Salesforce Manager?

• Be part of a leading global professional services firm renowned for innovation and client impact.
• Work on cutting-edge Salesforce technology projects driving digital transformation for industry-leading clients.
• Access to Deloitte’s world-class learning programs, leadership development, and career growth opportunities.
• Thrive in a culture of inclusion, collaboration, and support that values your unique contributions.
• Flexible work environments promoting work-life balance and employee well-being.

Apply Now

Ready to take your career to the next level as a Salesforce Manager at Deloitte Bengaluru?

👉 Apply now through Deloitte’s official careers page

Join Deloitte’s Technology & Transformation team and lead innovative Salesforce solutions that make an impact that matters.