📢 Assistant Manager – BFS Direct | Bajaj Finance Ltd | Chennai – Anna Salai
Job Description
📝 Summary
Bajaj Finance Ltd is actively hiring an Assistant Manager – BFS Direct to oversee collections and recovery operations in the loans and financial services segment. This Chennai-based role is ideal for candidates with 1–3 years of experience in collections management, loan recovery, or retail lending operations. The position offers exciting career growth opportunities in India’s leading non-banking financial company (NBFC) with a strong presence in secured and unsecured lending.
📊 Job Details at a Glance
| Attribute | Details |
|---|---|
| Job Title | Assistant Manager – BFS Direct |
| Department | BFS Direct |
| Job ID | JR00189828 |
| Location | Chennai – Anna Salai, Tamil Nadu, India |
| Region | South |
| Posting Date | 3rd September 2025 |
| End Date | 3rd September 2026 |
| Experience Required | 1 to 3 years |
| Shift | Day Shift |
| Employment Type | Full-Time |
| Industry | NBFC / Financial Services / Retail Lending |
| Reporting To | Regional Collections Manager |
| Tools/Tech | MS Office, Collection Trail Documentation |
📌 Key Responsibilities
As the Assistant Manager – Loan Collections (BFS Direct), your role includes:
- Managing the delinquent loan portfolio and driving recovery efforts.
- Ensuring achievement of monthly and quarterly collection efficiency targets.
- Performing continuous follow-up with delinquent customers across assigned products.
- Meeting cost of collection and performance index (PI) targets on schedule.
- Monitoring portfolio health to identify and report early warning signals (EWS).
- Maintaining detailed and accurate collection trail documentation.
- Ensuring compliance with all risk governance and internal collection processes.
- Liaising with legal teams and law enforcement for escalated recovery actions.
- Providing strategic feedback on collection policies and their effectiveness.
- Ensuring optimal use of field resources – including visit planning, follow-ups, and promise-to-pay (PTP) conversions.
- Adhering to timely reporting of MIS and ensuring no delays in cash collection turnaround (TAT).
🛠 Required Skills
- Strong verbal and written communication skills
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Effective negotiation and customer interaction skills
- Time management and ability to multitask under pressure
- Familiarity with collections best practices and compliance procedures
🎓 Qualifications
- Education: Graduate in any discipline
- Work Experience: 6 months to 3 years in collections, loan recovery, or BFSI sales support
🌟 Why Join Bajaj Finance?
- Work with one of India’s largest and most trusted NBFCs
- Get exposure to high-performance recovery operations
- Opportunities for cross-functional learning and promotions
- Be part of a dynamic, goal-driven team culture
🚀 Apply Now
If you’re ready to take the next step in your finance and loan recovery career, apply now and join the Bajaj Finance Chennai team.