Job Description
Summary
NTT DATA is hiring an experienced Cloud AI Engineer / GenAI Engineer with a strong background in ServiceNow, AI/ML model deployment, and cloud-native technologies. This hybrid opportunity based in Chennai, Tamil Nadu, is ideal for professionals passionate about building next-generation AI solutions using AWS SageMaker, Azure ML, Google Vertex AI, and vector databases like Pinecone, Milvus, and Weaviate.
If you’re seeking a role that merges GenAI, cloud infrastructure, LLM security, and ServiceNow virtual agent development, this is your chance to join a leading global tech innovator.
π§Ύ Job Details at a Glance
| Job Title | Cloud AI/GenAI Engineer |
|---|---|
| Location | Chennai, Tamil Nadu, India |
| Remote Type | Hybrid (Work-from-home + On-site) |
| Job Category | Digital Design and Development |
| Experience Required | 3β5 years in AI/ML, 2+ years with ServiceNow |
| Cloud Platforms | AWS SageMaker, Azure ML, Google Vertex AI |
| Key Technologies | TensorFlow, PyTorch, LangChain, Vellum, Python, SN Agent Builder |
| Databases | Pinecone, Weaviate, Milvus |
| Shift | Full-time, Regular Business Hours |
π Key Responsibilities
As a Cloud GenAI Engineer, your tasks will include:
- Designing, deploying, and managing cloud-native AI/GenAI models on platforms like AWS, Azure, and GCP.
- Developing ServiceNow virtual agents using SN Agent Builder and integrating them with external AI systems.
- Implementing agentic AI solutions that support autonomous decision-making capabilities.
- Working with cloud vector databases for semantic search (e.g., Pinecone, Weaviate).
- Fine-tuning models with prompt engineering, instruction tuning, and transfer learning.
- Securing LLM environments through IAM policies, encryption, and network access controls.
- Participating in client engagements to translate AI requirements into scalable cloud solutions.
- Validating model performance with metrics like BLEU, ROUGE, and perplexity.
- Supporting AI system testing, deployment, and ongoing model maintenance.
β Required Skills and Experience
πΉ Technical Expertise:
- 3β5 years of experience in building and deploying cloud-based AI/GenAI solutions
- Hands-on experience with:
- TensorFlow, PyTorch, LangChain, Vellum
- Cloud AI tools: SageMaker, Azure ML, Vertex AI
- Vector databases: Pinecone, Milvus, Weaviate
- 2+ years working with ServiceNow (SN) modules including CSM and Virtual Agent
- Skilled in securing cloud LLMs using data encryption, access controls, and compliance practices
πΉ Programming & Tools:
- Strong knowledge of Python or R
- Familiarity with cloud SDKs, APIs, and AI pipelines
- Bonus: Experience with serverless architectures and ReactJS for AI front-end prototyping
π Educational Qualifications
- Bachelorβs or Masterβs degree in:
- Computer Science
- Artificial Intelligence
- Machine Learning
- Or related technical fields
πΌ Why Work at NTT DATA?
- Be part of a $30+ billion global IT leader
- Collaborate with 75% of Fortune Global 100 clients
- Access $3.6B+ in R&D investment annually
- Work in a diverse, inclusive, and innovation-driven culture
- Develop future-ready AI solutions with cutting-edge technology
π Apply Now
Take the next step in your AI career with a Cloud AI/GenAI Engineer role at NTT DATA.
π Apply now via the official NTT DATA careers page
Join us in building AI systems that shape the digital future.