Salesforce Consultant – Sales & Service | Deloitte South Asia LLP | Bengaluru
Job Description
Summary
Looking to advance your career as a Salesforce Consultant in Bengaluru? Deloitte South Asia LLP invites experienced Salesforce professionals to join our dynamic Technology & Transformation (T&T) practice. As a Salesforce Consultant focusing on Sales & Service Cloud, you will design, configure, and implement Salesforce solutions that empower clients to innovate and optimize their customer operations. Ideal candidates bring 3-5 years of Salesforce implementation experience, deep knowledge of Salesforce features like Lightning, Sales Cloud, Service Cloud, and strong client management skills. Join Deloitte and be part of a global team shaping the future of technology-driven business transformation.
Job Details at a Glance
| Job Title | Salesforce Consultant – Sales & Service Cloud |
|---|---|
| Company | Deloitte South Asia LLP |
| Location | Bengaluru (Bangalore) |
| Experience Required | 3 to 5 years in Salesforce implementation and consulting |
| Employment Type | Full-time |
| Work Mode | Onsite / Hybrid (Bengaluru-based) |
| Key Skills & Tools | Salesforce Lightning, Sales Cloud, Service Cloud, Communities, Marketing Cloud, Heroku, E-commerce |
| Designation | Consultant |
Key Responsibilities
Salesforce Solution Development & Implementation
- Design, configure, and customize Salesforce solutions using Sales Cloud, Service Cloud, and other Salesforce platforms.
- Lead end-to-end Salesforce implementation projects, ensuring quality and timely delivery.
- Collaborate with clients to understand requirements, prepare effort estimates, and design system architecture.
- Manage project risks and proactively resolve or escalate issues as needed.
Client Engagement & Team Leadership
- Build and nurture strong client relationships to exceed expectations.
- Lead multi-member teams during project delivery and client interactions.
- Conduct design and development workshops and client demos to showcase solutions.
- Prepare project documentation including requirement specs, system design, use cases, test plans, and training manuals.
Innovation & Process Improvement
- Identify opportunities to enhance business process efficiency using Salesforce technologies.
- Stay updated with global trends and emerging technologies affecting Salesforce ecosystems.
- Contribute to firm initiatives and sector-specific knowledge sharing.
Required Skills & Qualifications
- Bachelor’s degree in Science, Engineering, or related fields from a reputed institute.
- 3 to 5 years of relevant experience in Salesforce consulting or implementation.
- Proven expertise in Salesforce Sales Cloud, Service Cloud, Lightning Experience, Communities, Marketing Cloud, and Salesforce platform.
- Strong understanding of Salesforce integration techniques and project implementation methodologies.
- Experience managing client relationships and leading multi-member project teams.
- Proficient in preparing technical and functional documentation.
- Knowledge of Heroku and e-commerce Salesforce applications is a plus.
- Ability and willingness to travel as per project requirements.
- Excellent organizational, communication, and project management skills.
Why Deloitte?
- Work with cutting-edge Salesforce technologies as part of Deloitte’s global Technology & Transformation practice.
- Be empowered to lead and innovate with access to continuous learning and leadership development programs.
- Thrive in an inclusive and supportive culture that values your unique skills and perspectives.
- Experience flexible work arrangements with a focus on your 360-degree happiness and well-being.
Apply Now
Ready to join Deloitte South Asia LLP as a Salesforce Consultant – Sales & Service Cloud in Bengaluru? Take the next step in your career and make an impact with a global leader in technology consulting.