Reservation Executive – Novotel Chennai Sipcot | Accor Careers
Job Description
Summary
Join Accor Hotels at Novotel Chennai Sipcot as a Reservation Executive and play a key role in delivering exceptional guest experiences. This full-time, permanent hospitality job in Chennai, India is perfect for professionals with strong communication skills, customer service expertise, and knowledge of reservation systems like Opera Cloud. If you are guest-focused, detail-oriented, and passionate about hospitality, this is your opportunity to grow with one of the world’s leading hotel groups.
Job Details at a Glance
| Position | Reservation Executive – Novotel Chennai Sipcot, Accor Hotels |
|---|---|
| Location | Chennai, Tamil Nadu, India |
| Job Type | Full-Time, Permanent |
| Department | Sales & Marketing / Reservations |
| Shift | Flexible shifts, including weekends & holidays |
| Experience Required | Prior hospitality or reservations experience preferred |
| Systems/Tools | Opera Cloud or similar hotel reservation systems |
| Languages | Fluency in English (additional languages a plus) |
| Employer | Accor Hotels – Novotel Chennai Sipcot |
Responsibilities
As a Reservation Executive at Novotel Chennai Sipcot (Accor), you will:
- Provide friendly, professional, and engaging guest service.
- Manage room reservation requests with accuracy and efficiency.
- Maximize revenue opportunities through upselling and effective selling techniques.
- Recommend hotel facilities and services to guests.
- Enter and update accurate rooming lists and booking information.
- Support daily operations of the reservations department.
- Coordinate with hotel teams to ensure seamless guest experiences.
- Address guest inquiries, requests, and concerns promptly.
- Maintain compliance with company policies and service standards.
Skills & Qualifications
- Guest-oriented personality with strong interpersonal skills.
- Prior experience in reservations, sales, or customer service (hospitality preferred).
- Knowledge of Opera Cloud or related hotel reservation systems (an asset).
- Strong problem-solving abilities and attention to detail.
- Excellent verbal and written English communication skills (additional languages a plus).
- Ability to multitask and work in a fast-paced environment.
- Commitment to delivering exceptional guest service.
Why Join Accor & Novotel Chennai Sipcot?
At Accor Hotels, you’ll be part of a global leader in hospitality with limitless opportunities to grow. Novotel Chennai Sipcot offers a dynamic work environment, excellent career development programs, and a culture that values diversity, inclusion, and innovation.
Apply Now
Take the next step in your hospitality career with Accor Hotels. Apply today for the Reservation Executive – Novotel Chennai Sipcot, Chennai, India position by visiting the official careers page: