Guest Service Associate – F&B Service at The Oberoi Amarvilas, Agra
Job Description
Summary
Join The Oberoi Amarvilas, Agra as a Guest Service Associate – F&B Service and become an essential part of a luxury hospitality team delivering world-class dining experiences. This role is ideal for individuals with 0-3 years of experience in food and beverage service, hospitality, or guest service, who are eager to learn and grow in a prestigious luxury hotel. You will be responsible for ensuring seamless service, maintaining hygiene and safety standards, and exceeding guest expectations while gaining valuable experience in fine dining and hotel operations.
Job Details at a Glance
| Title | Guest Service Associate – F&B Service |
|---|---|
| Location | Agra, Uttar Pradesh, India |
| Department | Food and Beverage Service |
| Experience | 0 – 3 years |
| Employment Type | Staff |
| Shift | Rotational / Flexible |
| Tools & Systems | POS systems, table management tools, restaurant service equipment |
Key Responsibilities
- Welcome guests warmly and ensure a seamless seating and dining experience.
- Present menus, take accurate orders, and communicate efficiently with kitchen and bar teams.
- Serve food and beverages according to brand service standards.
- Respond promptly to guest needs and resolve issues courteously and professionally.
- Maintain cleanliness, hygiene, and mise-en-place at service areas before, during, and after operations.
- Assist in setting up tables, buffets, and banquet arrangements as required.
- Ensure compliance with safety, hygiene, and FSSAI quality standards.
- Suggest menu items and upsell based on guest preferences.
- Collaborate with other departments to ensure smooth operations and guest satisfaction.
- Attend training programs and pursue continuous professional development.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Warm, courteous, and service-oriented attitude.
- Strong attention to detail and personal grooming.
- Ability to handle high-pressure situations gracefully.
- Team player with a willingness to learn and grow.
- Basic understanding of food and beverages; training provided.
- Familiarity with hygiene and safety standards.
Qualifications
- Diploma or Degree in Hotel Management or Hospitality (preferred but not mandatory).
- 0-3 years of experience in food & beverage service or hotel operations.
- Proficiency in English; knowledge of local language is a plus.
- Flexible to work in shifts, weekends, and holidays.
Why Join The Oberoi Amarvilas, Agra?
- Work in a luxury 5-star hotel known globally for exceptional service.
- Gain hands-on experience in food & beverage operations and fine dining.
- Opportunities for career growth and professional development within the Oberoi Group.
- Be part of a dynamic, team-oriented, and professional environment.
Apply Now
Advance your hospitality and food & beverage career by joining The Oberoi Amarvilas, Agra as a Guest Service Associate – F&B Service. Apply directly through the official Oberoi careers portal: