Product Manager – Merchant Services | JPMorgan Chase, Mumbai
Job Description
Summary
JPMorgan Chase is seeking a Product Manager – Merchant Services in Mumbai, Maharashtra to join its Commercial & Investment Bank division. This role is ideal for experienced product managers with expertise in payments, digital products, and merchant services. As a core product leader, you will develop innovative payment solutions, guide end-to-end product lifecycles, and deliver superior client experiences. The position offers growth opportunities in product strategy, agile delivery, and financial technology innovation, while working in a collaborative, cross-functional environment.
Job Details at a Glance
| Job Title | Product Manager – Merchant Services |
|---|---|
| Location | Mumbai, Maharashtra, India |
| Business Unit | Commercial & Investment Bank |
| Job Type | Full-Time |
| Shift | Day |
| Experience Required | 5+ years in product management or related domains |
| Key Tools & Technologies | Agile, Payments Platforms, Digital Product Tools, Analytics |
| Job ID | 210647281 |
| Apply Before | 10/11/2025, 09:30 AM |
Key Responsibilities
- Define and implement product strategy and vision for merchant services that drives customer value.
- Conduct market research and discovery to uncover customer needs and integrate insights into the product roadmap.
- Manage and prioritize the product backlog to align development with strategic objectives and value propositions.
- Track and measure key success metrics including cost, functionality, reliability, and risk posture.
- Guide the end-to-end product lifecycle, from ideation and development to launch and continuous improvement.
- Collaborate with cross-functional teams including engineering, design, operations, and compliance to deliver scalable, resilient, and stable products.
- Act as the voice of the customer, ensuring merchant services meet client expectations and regulatory standards.
- Utilize agile frameworks to drive continuous improvement and efficient product delivery.
Required Skills & Qualifications
- 5+ years of experience in product management, merchant services, or payments domain.
- Deep knowledge of product lifecycle management, design, analytics, and agile methodologies.
- Proven ability to lead product discovery, ideation, and strategic development.
- Expertise in payments processing, acquiring, acceptance, or digital payments.
- Strong background in client funding operations.
- Excellent communication skills, capable of conveying complex business concepts.
- Demonstrated ability to deliver business results while adhering to controls and compliance.
Preferred Skills
- Experience working in matrixed, complex organizations.
- Knowledge of scalable federated development platforms.
- Interest in User Experience (UX) and Design Thinking.
- Experience writing and executing Agile user stories.
Why Join JPMorgan Chase?
- Be part of a global leader in banking, markets, and payments innovation.
- Lead high-impact product initiatives in merchant services and digital payments.
- Collaborate in a dynamic, cross-functional, and agile environment.
- Gain exposure to cutting-edge financial technology platforms and industry-leading product practices.
- Thrive in a diverse, inclusive, and growth-focused workplace.
Apply Now
Advance your career as a Product Manager – Merchant Services at JPMorgan Chase, Mumbai.
👉 Apply directly on the official JPMorgan Chase careers page