Hostess – Novotel Mumbai Juhu Beach | Accor Careers
Job Description
Summary
Accor is hiring a Hostess at Novotel Mumbai Juhu Beach – one of Mumbai’s most iconic beachfront hotels overlooking the Arabian Sea. This full-time hospitality job in Mumbai offers the chance to join a world-class food & beverage team while delivering exceptional guest experiences in a luxury setting. If you are passionate about customer service, enjoy working in a dynamic environment, and want to build a rewarding career in hospitality with Accor Hotels India, this opportunity is perfect for you.
Job Details at a Glance
| Job Title | Hostess |
|---|---|
| Company | Accor – Novotel Mumbai Juhu Beach |
| Location | Mumbai, India |
| Job Type | Full-Time, Permanent |
| Department | Food & Beverage |
| Shift | Flexible (including weekends & holidays) |
| Experience Required | Prior F&B/guest service experience preferred |
| Education | Hospitality background preferred |
| Core Skills | Guest relations, reservations, communication, multitasking |
Key Responsibilities
As a Hostess at Novotel Mumbai Juhu Beach (Accor Hotels), you will:
- Greet and seat guests professionally and warmly.
- Manage reservations and maintain an updated booking system.
- Present menus and assist guests with table preferences.
- Maintain the hostess desk and restaurant entrance area in a neat, welcoming manner.
- Handle phone calls and guest inquiries with courtesy and efficiency.
- Assist with menu printing and coordination with outlet managers.
- Ensure smooth table assignments during peak service hours.
- Support team members and collaborate with other hotel departments.
- Record guest feedback and report issues to supervisors for resolution.
- Deliver the Accor brand promise of exceptional guest service at all times.
Skills & Qualifications
To excel in this Hostess job at Novotel Mumbai, you should bring:
- Prior experience in a hostess or guest-facing role in restaurants/hospitality (preferred).
- Strong communication and interpersonal skills.
- Ability to multitask and remain calm in fast-paced environments.
- A professional, welcoming, and service-oriented attitude.
- Knowledge of reservation systems and guest history record-keeping.
- Flexibility to work shifts, weekends, and holidays.
- Team spirit with the ability to support colleagues across functions.
Why Join Accor & Novotel Mumbai Juhu Beach?
- Work with Accor Hotels, a global leader with 5,600+ hotels in 110 countries.
- Be part of Mumbai’s luxury beachfront hospitality destination.
- Access learning, career growth, and international mobility opportunities.
- Enjoy employee benefits, training, and recognition.
- Experience a culture of diversity, inclusion, and responsible hospitality.
Apply Now
Take your career forward with Accor Hotels India. Join the team at Novotel Mumbai Juhu Beach and be part of creating unforgettable guest experiences.