Guest Service Associate – Housekeeping Jobs at Novotel Lucknow Gomti Nagar (Accor Hotels)
Job Description
Summary
Novotel Lucknow Gomti Nagar, part of the prestigious Accor Hotels Group, is hiring a Guest Service Associate – Housekeeping in Lucknow, India. This role offers you the chance to join a global hospitality leader known for luxury, service excellence, and career growth. As a Housekeeping Attendant, you will play a vital part in creating a spotless, welcoming environment for guests, ensuring their comfort and satisfaction. Perfect for those with an eye for detail, a passion for hospitality, and a drive to grow in the hotel industry.
Job Details at a Glance
| Job Title | Guest Service Associate – Housekeeping |
|---|---|
| Location | Novotel Lucknow Gomti Nagar, Lucknow, India |
| Job Type | Full-Time, Permanent |
| Department | Rooms Division – Housekeeping |
| Experience | 0–1 year (previous hotel housekeeping experience preferred) |
| Skills | Cleaning, guest service, attention to detail, teamwork |
| Employer | Accor Hotels (Novotel brand) |
Key Responsibilities
As a Guest Service Associate – Housekeeping at Novotel Lucknow, you will:
- Clean and service guest rooms according to hotel standards.
- Ensure guest amenities, linen, and cleaning supplies are stocked on your trolley.
- Maintain proper grooming and follow hotel hygiene protocols.
- Handle guest service requests and maintain privacy and safety.
- Follow Lost & Found procedures diligently.
- Be aware of daily hotel activities and facilities to assist guests effectively.
- Supervise and secure housekeeping areas at the end of your shift.
- Communicate relevant handover details to the next shift or supervisor.
Skills & Qualifications
- Previous housekeeping or hospitality experience preferred.
- Exposure to 5-star property housekeeping is an advantage.
- Proactive attitude with strong attention to detail.
- Energetic, reliable, and able to work well under pressure.
- Excellent communication and teamwork skills.
Benefits of Working with Accor
- Employee Benefit Card with discounts at Accor properties worldwide.
- Career Growth within Novotel and across 5,600+ Accor hotels globally.
- Training & Development programs through Accor Academies.
- CSR Initiatives like Planet 21 to make a positive environmental impact.
- Supportive, inclusive, and recognition-driven work culture.
Why Join Accor Hotels?
Accor is more than a global hospitality leader—it’s a place to grow, learn, and thrive. With 45+ world-class brands, thousands of hotels, and limitless opportunities, Accor offers employees the chance to build rewarding careers in India and worldwide.
Apply Now
Take the next step in your hospitality career. Join Novotel Lucknow Gomti Nagar (Accor Hotels India) as a Guest Service Associate – Housekeeping today.