Job Description
Summary
Accor is hiring a Guest Service Associate – Food & Beverage (F&B) Service at Novotel Goa Panjim, Panaji, India. This is a fantastic opportunity for hospitality professionals passionate about guest interaction, restaurant service, and food & beverage operations. As part of the Accor Group, one of the world’s leading hotel brands, you’ll contribute to delivering unforgettable dining experiences, ensuring excellent service standards, and supporting the F&B team in daily operations.
This full-time, permanent hotel job in Goa offers career growth, global learning opportunities, and employee benefits across Accor’s worldwide network. If you are customer-focused, enthusiastic about hospitality, and eager to build a rewarding career in food & beverage services, this role is perfect for you.
Job Details at a Glance
| Job Title | Guest Service Associate – F&B Service |
|---|---|
| Company | Accor – Novotel Goa Panjim |
| Location | Panaji, Goa, India |
| Job Type | Full-Time, Permanent |
| Department | Food & Beverage Service |
| Shift | Flexible (including weekends & holidays) |
| Experience | Previous F&B or hospitality experience preferred |
| Education | Hotel Management Diploma/Degree or equivalent |
| Benefits | Employee discounts, global learning programs, career growth opportunities |
Key Responsibilities
As a Guest Service Associate – F&B Service at Novotel Goa Panjim, you will:
- Deliver exceptional guest service in all food & beverage outlets.
- Assist in mentoring, training, and supporting the F&B operations team.
- Ensure smooth service in restaurants, bars, and banquet operations.
- Handle guest requests efficiently, ensuring a memorable dining experience.
- Maintain cleanliness, hygiene, and service quality standards.
- Support supervisors in menu execution, promotions, and service planning.
- Promote Accor’s service culture and uphold the brand’s hospitality values.
Skills & Qualifications
To succeed in this role, you should have:
- A service-focused personality and a passion for hospitality.
- Previous experience in food & beverage service or hotel operations (preferred).
- Strong interpersonal and communication skills.
- Ability to lead by example and work as part of a dynamic team.
- Problem-solving abilities with a guest-first approach.
- Flexibility to work in rotating shifts, weekends, and public holidays.
Perks & Benefits
Working with Accor at Novotel Goa Panjim comes with exciting benefits:
- Employee benefit card with discounted stays at Accor hotels worldwide.
- Access to Accor Academies and learning programs.
- Global career mobility across Accor properties.
- Opportunities to contribute to sustainable hospitality initiatives (ESG & CSR programs).
- A welcoming and inclusive workplace culture.
Apply Now
Ready to grow your hospitality career with Accor at Novotel Goa Panjim? Don’t miss this opportunity to work in a world-class environment and deliver unforgettable guest experiences.