GSA – Front Office | ibis Nashik | Accor Careers
Job Description
Summary
Kickstart your hospitality career with Accor Hotels as a GSA – Front Office Associate at ibis Nashik. This front office job in Nashik is perfect for candidates passionate about guest service, hotel operations, and creating memorable guest experiences. As a Guest Service Associate, you’ll handle check-ins, check-outs, reservations, guest queries, and ensure seamless service at the reception desk. If you’re seeking hotel jobs in Nashik with Accor, this is your opportunity to join one of the world’s leading hospitality brands known for growth, inclusivity, and career advancement.
Job Details at a Glance
| Job Title | GSA – Front Office |
|---|---|
| Company | Accor Hotels – ibis Nashik |
| Location | Nashik, Maharashtra, India |
| Job Type | Full-Time, Permanent |
| Department | Rooms Division / Front Office |
| Shift | Rotational Shifts |
| Experience | 0–2 years (Front Office / Hospitality preferred) |
| Education | Diploma/Degree in Hotel Management (preferred) |
| Reference ID | REF79389P |
Key Responsibilities
- Welcome and assist guests during check-in, check-out, and throughout their stay.
- Manage guest accounts, ensuring accuracy in billing and posting of charges.
- Maintain confidentiality and security with cash, credit cards, and room keys.
- Operate the switchboard efficiently and handle guest calls professionally.
- Document and distribute guest messages as per hotel standards.
- Support reservations and provide updated hotel information to guests.
- Promote hotel facilities, offers, and maximize upselling opportunities.
- Coordinate room inventory and assign rooms based on guest needs.
- Handle guest feedback, resolve issues, and escalate when necessary.
- Ensure smooth communication with other hotel departments.
Skills & Qualifications
- Diploma/Degree in Hotel Management or relevant field.
- Prior experience in front office, guest services, or customer handling is an advantage.
- Strong communication skills in English (local language knowledge is a plus).
- Proficiency in MS Office and hotel property management systems (PMS).
- Excellent grooming, customer service, and interpersonal skills.
- Ability to work in rotational shifts and manage guest expectations under pressure.
Why Join Accor – ibis Nashik?
- Be part of Accor’s global hospitality network.
- Access exclusive Heartist Benefits and employee rewards.
- Career growth opportunities through Accor Academy training programs.
- Inclusive, diverse, and supportive work culture.
Apply Now
Take the next step in your career with Accor Hotels in Nashik. Apply directly through the official careers page: