Job Description
Summary
Accor is hiring a GSA – Food & Beverage (F&B) in Bengaluru at Novotel Bengaluru Outer Ring Road, a premium hotel located in the city’s IT corridor near leading corporate parks. This is an excellent opportunity for hospitality professionals and freshers to grow with one of the world’s leading hotel groups. As part of the Food & Beverage team at Novotel, you will deliver exceptional guest service, maintain high dining standards, and contribute to the hotel’s reputation for excellence in hospitality. Whether you are starting your career in food and beverage service or looking to grow within a global hotel brand, this role provides learning, growth, and international exposure.
Job Details at a Glance
| Job Title | GSA – Food & Beverage (F&B) |
|---|---|
| Hotel Brand | Novotel – Accor Hotels |
| Location | Bengaluru, India (Outer Ring Road) |
| Department | Food & Beverage |
| Employment Type | Full-Time, Permanent |
| Experience Required | Freshers or prior F&B service experience |
| Shift Type | Flexible, Rotational Shifts |
| Reference Code | REF79372Y |
| Tools/Skills | Service standards, HACCP knowledge, guest relations |
Responsibilities
As a GSA – F&B at Novotel Bengaluru Outer Ring Road, your key responsibilities include:
- Perform opening and closing duties and set tables as per hotel standards.
- Deliver food and beverage service according to departmental procedures.
- Check cleanliness, table settings, and side station preparation before operations.
- Greet guests warmly and escort them to their tables.
- Serve food and beverages promptly, ensuring correct temperature and presentation.
- Follow food safety and hygiene standards (HACCP compliance).
- Personalize service by remembering guest preferences.
- Cross-sell and up-sell menu items and dining venues to maximize revenue.
- Clear tables quickly and maintain cleanliness of dining areas.
- Handle requisitions for F&B supplies and check stock accuracy.
- Report complaints or irregularities to management.
- Assist other F&B outlets during peak times as required.
Skills & Qualifications
- Minimum: High School / Diploma in Hotel Management.
- Bachelor’s degree in Hospitality is preferred.
- Freshers are welcome to apply; prior F&B service experience is an added advantage.
- Strong communication and interpersonal skills.
- Knowledge of hospitality service standards and basic food safety.
- Ability to work flexible hours, including weekends and holidays.
What’s in it for You
By joining Accor Hotels at Novotel Bengaluru Outer Ring Road, you’ll gain:
- Employee benefit card with discounted rates at Accor properties worldwide.
- Access to global learning and development programs through Accor Academies.
- Career growth with national and international mobility opportunities.
- Competitive salary, healthcare, and perks.
- An inclusive and supportive culture with purpose-driven hospitality.
Apply Now
Take the next step in your hospitality career with Novotel Bengaluru Outer Ring Road – Accor Hotels. Join a brand that empowers you to grow, learn, and explore limitless opportunities in hospitality.