Job Description
Summary
EY is hiring a Basware Senior Consultant – TechOps (Application Management Services) in Noida, with flexibility to work from anywhere in India. This role offers the opportunity to support global clients across multiple regions, ensuring the stability and optimization of Basware AP Applications through application management, automation, and innovation. Ideal candidates will bring 3–7 years of Basware expertise, strong technical knowledge (SQL, XML, Web Services), and proven experience in managing global client environments.
Job Details at a Glance
| Job Title | Basware Senior Consultant – TechOps (Application Management) |
|---|---|
| Company | Ernst & Young (EY) |
| Location | Noida, India (Anywhere in Country) |
| Job Type | Full-Time, Permanent |
| Experience | 3–7 years (Basware + Application Management) |
| Domain Expertise | Basware AP, ITIL/ITSM, Oracle/SQL, XML, Web Services |
| Shifts | Flexible, including global time zones (AU, Asia, Europe, Americas) |
| Requisition ID | 1604552 |
Key Responsibilities
As a Basware Senior Consultant at EY, you will:
- Provide Level 2/3 application management support for Basware AP applications, covering service requests, incidents, enhancements, and problem management.
- Lead and mentor cross-functional teams, promoting collaboration, innovation, and process improvement.
- Manage incident resolution, system outages, and root cause analysis with corrective actions.
- Configure, maintain, and optimize Basware applications to support business operations.
- Collaborate with stakeholders to assess requirements and recommend Basware design and process solutions.
- Support change requests by analyzing new business requirements.
- Document technical configurations, user guides, and test scripts.
- Train and mentor junior consultants on Basware best practices and troubleshooting.
- Participate in on-call rotation and shift-based work to support global clients.
Required Skills and Experience
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 3–7 years of experience in Basware Application Management, ideally with global clients.
- Hands-on expertise with Oracle/SQL databases, XML, Web Services, and Microsoft technologies.
- Strong understanding of ITIL and ITSM processes.
- Client management experience in a global, multi-region environment.
- Strong leadership, analytical, and problem-solving abilities.
- Excellent communication skills to engage stakeholders effectively.
- Flexibility to work across multiple time zones and shifts.
Preferred Qualifications
- Basware certification.
- PL/SQL knowledge (certification preferred).
- Cloud software experience.
- Prior experience with SAP system integration.
- Knowledge of Purchase-to-Pay (P2P) processes.
- Strong people management and team leadership skills.
Why Join EY TechOps?
At EY, you’ll work with leading businesses worldwide, supporting them with cutting-edge application management practices. We offer:
- Global exposure across industries and regions.
- Continuous learning through coaching, certifications, and real-world experience.
- Flexible working arrangements with opportunities to manage your career growth.
- An inclusive, collaborative culture that values innovation and client success.
Apply Now
Take your career forward as a Basware Senior Consultant with EY TechOps. Apply today via the official EY Careers Portal using Requisition ID: 1604552.