Job Description
Summary
Join The Westin Goa as an Executive Housekeeper and lead a dynamic team in delivering world-class luxury hospitality experiences. This full-time position involves managing daily housekeeping, recreation/health club, and laundry operations while ensuring cleanliness, operational excellence, and exceptional guest satisfaction. Ideal for experienced housekeeping professionals passionate about leadership, team management, and luxury service standards.
📋 Job Details at a Glance
| Job Title | Executive Housekeeper |
|---|---|
| Location | The Westin Goa |
| Position Type | Full-Time |
| Job ID | 25148552 |
| Career Area | Housekeeping & Laundry |
| Experience | 2+ years in housekeeping or related hospitality field |
| Education | High school diploma or GED; or 2-year degree in Hotel Management or related field |
| Tools & Equipment | Housekeeping carts, cleaning supplies, laundry and floor care equipment |
🌟 Key Responsibilities
Managing Housekeeping Operations
- Oversee daily housekeeping shift operations, recreation/health club, and laundry services.
- Ensure guestroom status is accurately communicated to the Front Desk.
- Collaborate with Engineering on maintenance needs.
- Supervise general cleaning schedules and daily assignments.
- Inventory and order supplies, equipment, and uniforms.
- Conduct inspections of guest rooms and public areas; ensure corrective actions are implemented.
Managing Departmental Costs
- Monitor and manage controllable expenses to achieve or exceed budget goals.
- Understand the impact of housekeeping operations on property financial objectives.
- Assist in managing budgets, operating statements, and payroll reports as required.
Ensuring Exceptional Customer Service
- Respond to guest complaints and service issues promptly.
- Empower and coach employees to deliver excellent service.
- Focus on continuous improvement and guest satisfaction during team meetings.
Human Resources & Team Management
- Supervise staffing levels to meet operational and financial goals.
- Train, mentor, and provide feedback to housekeeping team members.
- Participate in employee hiring, performance appraisals, and progressive discipline processes.
- Ensure all employees understand policies, expectations, and procedures.
✅ Preferred Qualifications
- High school diploma or GED required; or 2-year degree in Hotel Management, Hospitality, or Business Administration.
- Minimum 2 years of housekeeping or related professional experience.
- Leadership experience with strong team management and organizational skills.
- Knowledge of housekeeping operations, safety standards, and budget management.
- Commitment to delivering high-quality luxury service and wellness-focused guest experiences.
🌐 Why Work at The Westin Goa?
At The Westin, we are committed to empowering guests and associates to achieve wellness and balance. As an Executive Housekeeper, you will inspire a team dedicated to exceptional hospitality, elevate guest experiences, and embrace your own well-being practices. Marriott International offers robust training, growth opportunities, and a supportive work culture where you can excel professionally while creating memorable experiences for our guests.
📢 Apply Now
Start your leadership journey in luxury hospitality by applying for the Executive Housekeeper position at The Westin Goa. Click below to apply on the official Marriott Careers website.