D365 CRM & Power Platform Analyst | Deloitte South Asia LLP | Bengaluru
Job Description
Summary
Looking for a rewarding career as a D365 CRM Analyst or Power Platform Developer in Bengaluru? Join Deloitte South Asia LLP and become part of a forward-thinking technology team that designs, develops, and implements cutting-edge customer relationship management (CRM) solutions using Microsoft Dynamics 365 CRM and Power Platform. If you have 2-4 years of experience in CRM customization, development, and automation with strong technical skills, this Dynamics 365 CRM Analyst position offers an excellent opportunity to grow your career in a hybrid work environment, working with global clients across industries including Health and Public Sector.
Job Details at a Glance
| Job Title | D365 CRM & Power Platform Analyst |
|---|---|
| Company | Deloitte South Asia LLP |
| Location | Bengaluru, India |
| Experience Required | 2 to 4 years in Microsoft Dynamics 365 CRM & Power Platform development |
| Education | B.Tech / M.Tech or equivalent qualification |
| Shift | Day Shift |
| Work Model | Hybrid (Office & Remote) |
| Key Tools & Technologies | Microsoft Dynamics 365 CE, Power Platform, Azure, SSIS, JavaScript, Web API |
| Travel Requirement | Minimal |
Key Responsibilities
- Design, configure, and develop customized solutions on Microsoft Dynamics 365 CRM following industry best practices.
- Develop and support Dynamics 365 Customer Engagement (CE) including plugins, workflows, JavaScript, Logic Apps, Azure Functions, and SSIS packages.
- Build and maintain applications using Power Platform tools such as PowerApps (Canvas, Model-driven apps), Power Automate, and Power BI.
- Troubleshoot, debug, and optimize existing CRM and Power Platform solutions to improve performance and user experience.
- Collaborate with cross-functional teams and stakeholders to gather requirements and deliver scalable automation solutions.
- Implement security models and data integrations for seamless CRM functionality.
- Work across industries, with exposure to Health and Public Sector projects, adapting solutions to diverse business needs.
Required Skills & Qualifications
- 2 to 4 years of hands-on experience developing solutions using Microsoft Dynamics 365 CRM and Power Platform.
- Proficiency in CRM customization: Plugins, JavaScript, Workflows, Web API, and SSIS.
- Strong understanding of Dynamics 365 Customer Engagement modules and Power Platform components.
- Experience with security model implementation and data integrations.
- Familiarity with Agile development methodologies and hybrid work environments.
- Excellent interpersonal and communication skills to collaborate effectively with teams and clients.
- Bachelor’s or Master’s degree in Engineering, Computer Science, or related technical fields.
Preferred Qualifications (Nice to Have)
- Knowledge of Azure services, cloud architectures, and DevOps practices (CI/CD pipelines).
- Experience with Power BI, Power Virtual Agents, Azure Data Factory (ADF), and custom page development.
- Strong understanding of data modeling, system architecture, and integration patterns.
Why Choose Deloitte Bengaluru?
- Work in Deloitte’s innovative Digital Excellence Centre focused on customer-centric digital transformation.
- Enjoy a flexible hybrid working model balancing office and remote work.
- Access continuous learning and career growth opportunities through Deloitte University.
- Collaborate on high-impact projects with global clients in diverse industries.
- Thrive in an inclusive, diverse workplace that values your unique skills and perspectives.
- Competitive compensation and comprehensive benefits package.
Apply Now
Ready to take your career to the next level as a D365 CRM & Power Platform Analyst with Deloitte South Asia LLP in Bengaluru?
👉 Apply now via Deloitte’s official careers page: https://www2.deloitte.com/in/en/careers.html
Join Deloitte and unleash your potential while making an impact that matters!