Associate Director | Cloud Delivery | Mumbai | Engineering Leadership Role

Job Description

Summary

Are you an experienced Associate Director or Cloud Delivery Manager looking to lead cutting-edge cloud engineering projects in Mumbai? Deloitte South Asia is seeking a proactive leader with strong expertise in cloud service delivery, client relationship management, and technology project oversight to join our strategic growth team. This role offers the opportunity to spearhead cloud transformation initiatives, manage high-performing teams, and build strong client partnerships. If you excel in service delivery management, cloud operations leadership, and driving business growth in technology environments, this is your chance to grow with a global industry leader.

Job Details at a Glance

Key Responsibilities

Client Relationship Management

• Act as the primary client liaison, ensuring cloud delivery aligns with client expectations.
• Build and nurture long-term relationships with stakeholders through frequent communication.
• Collaborate with clients to understand their cloud transformation goals and tailor service delivery accordingly.

Service Delivery Leadership

• Develop and implement effective cloud service delivery strategies, ensuring seamless project execution.
• Monitor delivery metrics and KPIs to maintain high service quality and proactively address issues.
• Drive continuous improvement to optimize service processes and enhance client satisfaction.

Team Management & Leadership

• Lead, mentor, and inspire a team of cloud delivery professionals, promoting a collaborative culture.
• Delegate responsibilities and manage resources efficiently to meet delivery commitments.
• Foster professional growth and skill development within the team.

Project Oversight & Execution

• Oversee planning, execution, and successful completion of cloud delivery projects within scope, timeline, and budget.
• Coordinate with cross-functional teams to ensure resource alignment and risk mitigation.
• Track project milestones and promptly resolve any emerging challenges.

Continuous Improvement & Innovation

• Identify opportunities for operational excellence and implement best practices.
• Stay updated on industry trends, emerging cloud technologies, and service management frameworks.
• Lead initiatives that drive innovation and scalability in cloud service delivery.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or related field; Master’s preferred.
• Proven experience in cloud service delivery management or technology project leadership, preferably in a consulting or IT services environment.
• Strong expertise in project management methodologies, with certifications such as PMP or PRINCE2 being highly desirable.
• Familiarity with ITIL service management framework and Agile delivery principles.
• Exceptional communication, interpersonal, and stakeholder management skills.
• Demonstrated ability to lead diverse teams and drive client satisfaction.
• Analytical mindset with a focus on data-driven decision-making.

Location & Work Environment

• Base Location: Mumbai, India
• Frequent client site visits within Mumbai required.
• Collaborative office-based role with opportunities for cross-team engagement.

Why Work at Deloitte?

• Join a global leader committed to innovation, inclusion, and impact.
• Collaborate with industry experts on transformative cloud initiatives.
• Access ongoing learning, professional development, and leadership growth opportunities.
• Thrive in a supportive and inclusive workplace that values your whole self.

Apply Now

Ready to lead cloud delivery excellence as an Associate Director at Deloitte Mumbai?
Take the next step in your career journey and apply today!
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