Assistant Manager – Loyalty Sales | RELT-REALTY Mumbai

Job Description

Summary

Join RELT-REALTY Mumbai as an Assistant Manager – Loyalty Sales, a crucial role responsible for driving order bookings, sales revenue, and customer loyalty across Pan India real estate projects. This position requires a skilled loyalty sales professional with strong expertise in relationship management, B2B corporate sales, and marketing strategy. If you have 3-11 years of experience and an MBA, you will lead loyalty programs, referral campaigns, and customer engagement initiatives while working closely with senior stakeholders like CMOs and CHROs. Perfect for sales professionals aiming to excel in loyalty sales, customer retention, and business growth.

Job Details at a Glance

Key Responsibilities

🎯 Sales & Revenue Achievement

• Achieve order booking, sales revenue, unit sales, and collection targets within budget and timelines for Pan India projects.
• Build and maintain a strong sales funnel by generating leads from internal and external data sources.
• Map industries and verticals to ensure comprehensive market coverage.

🤝 Loyalty Program Management & Customer Engagement

• Conceptualize, manage, and maintain loyalty and reward programs tailored to client needs.
• Develop customer referral programs and contests leveraging app, digital, and other platforms.
• Drive Below The Line (BTL) campaigns including roadshows, events, and on-site sales campaigns.
• Manage a library of customer success stories and testimonials to boost loyalty.

📊 Market Analysis & Strategic Planning

• Conduct market studies including competition mapping, market intelligence, and market share analysis.
• Develop and implement strategies for new products and services based on market insights.
• Create roadmaps to increase customer mindshare and wallet share.

🧩 Cross-Functional Coordination

• Work closely with sales, marketing, engineering, and finance teams to align loyalty sales strategies.
• Collaborate with corporates, HNI clients, brokers, property consultants, and service partners to strengthen relationships.

🧠 Customer Needs Assessment & Relationship Building

• Identify current and future customer needs and adapt strategies accordingly.
• Build and nurture relationships with senior corporate stakeholders such as Chief Marketing Officers and Chief HR Officers.
• Maintain professionalism, credibility, and trust across all interactions.

Skills & Qualifications

• MBA (preferred but not compulsory) with a full-time graduation degree.
• 3 to 11 years of proven experience in loyalty sales, relationship management, or B2B corporate sales.
• Expertise in building and managing sales funnels, loyalty programs, and customer referral campaigns.
• Strong negotiation skills and the ability to handle multiple priorities under tight deadlines.
• Excellent communication skills – articulate, persuasive, and professional in speaking, writing, and listening.
• Analytical mindset with strong project management and organizational skills.
• Proactive, self-motivated, with a strong sense of urgency and action bias.
• Ability to build networks and relationships across industries and functions.

Preferred Industries

• Real Estate
• Aviation
• Banking
• Hospitality

Behavioral Competencies

• Strong team orientation with a collaborative mindset.
• Curious and quick learner, willing to think beyond conventional approaches.
• High emotional intelligence, professionalism, and integrity.
• Ability to maintain composure and make rational decisions under pressure.

Apply Now

Ready to elevate your career as an Assistant Manager – Loyalty Sales at RELT-REALTY Mumbai? Don’t miss this opportunity to lead impactful loyalty initiatives and drive sales growth in one of India’s leading real estate companies.

👉 Apply here: Official Careers Page