Assistant Manager Food & Beverage Sales – Novotel Kolkata Hotel & Residences (Accor Careers)
Job Description
Summary
Join Accor Hotels at Novotel Kolkata Hotel & Residences as an Assistant Manager – Food & Beverage Sales. This full-time, permanent role in Kolkata, India, is a great opportunity for hospitality professionals looking to build a career in sales and marketing within one of the world’s leading hotel groups. As part of Accor’s renowned Food & Beverage team, you will manage reservations, guest relations, revenue forecasting, and outlet operations to deliver exceptional service and maximize sales performance.
This role is ideal for candidates with strong communication, guest-handling skills, and a passion for delivering outstanding hospitality experiences while growing with a global hotel brand.
Job Details at a Glance
| Position | Assistant Manager – Food & Beverage Sales |
|---|---|
| Company | Accor Hotels – Novotel Kolkata Hotel & Residences |
| Location | Kolkata, India |
| Employment Type | Full-Time, Permanent |
| Department | Sales & Marketing – Food & Beverage |
| Experience Level | Minimum 2–4 years in hospitality/F&B sales (preferred) |
| Shift | Flexible, including weekends and holidays |
| Key Tools/Systems | Reservation systems, POS software, MS Office Suite |
| Reports To | Food & Beverage Office / Outlet Management |
Responsibilities
As Assistant Manager – Food & Beverage Sales at Novotel Kolkata, your responsibilities will include:
- Acting as a primary support for F&B reservation agents, ensuring guest satisfaction.
- Handling all guest reservation requests with prompt, courteous, and accurate service.
- Staying fully updated on outlets, promotions, packages, hotel services, and pricing.
- Enforcing hotel credit policies, billing instructions, and payment procedures.
- Monitoring tentative, provisional, and waitlisted bookings with timely follow-ups.
- Managing guest site visits and coordinating outlet communications.
- Preparing and submitting monthly reports, objectives, trainer’s reviews, and promotional analysis.
- Supervising service flow and ensuring smooth outlet operations.
- Driving F&B revenue targets by forecasting, planning, and monitoring financial outcomes.
- Managing guest recognition programs and maintaining a guest database.
- Ensuring seamless coordination with other hotel departments for optimal service delivery.
Required Skills
To succeed as an Assistant Manager F&B Sales at Accor – Novotel Kolkata, you should have:
- Strong communication and guest-handling skills.
- Sales-driven mindset with experience in hospitality or F&B.
- Knowledge of hotel reservations, promotions, and revenue strategies.
- Ability to manage outlet operations, guest requests, and financial procedures.
- Team leadership, training, and coordination skills.
- Proficiency in reservation systems, POS, and MS Office.
Qualifications
- Bachelor’s degree/diploma in Hospitality, Hotel Management, or related field.
- 2–4 years of experience in Food & Beverage sales/reservations (preferred in luxury or premium hotels).
- Proven record of meeting revenue and sales targets.
- Customer-centric with strong problem-solving abilities.
Benefits of Working with Accor
- Employee benefit card offering discounts at Accor hotels worldwide.
- Access to Accor’s global learning and development programs.
- Career growth opportunities across 5,500+ Accor properties worldwide.
- Contribution to meaningful Corporate Social Responsibility (CSR) and ESG initiatives.
- Inclusive and diverse workplace culture.
Apply Now
Take the next step in your hospitality career with Accor Hotels – Novotel Kolkata Hotel & Residences.
Click below to apply directly on the official Accor Careers page: