Analyst – Salesforce | Deloitte India | Delhi CEC
Job Description
Summary
Kickstart your career as an Analyst – Salesforce with Deloitte India (Deloitte Touche Tohmatsu India LLP), based in Delhi CEC. In this role, you’ll be part of Deloitte’s Technology & Transformation (T&T) – Customer Strategy & Solutions (S&S) team, leveraging your Salesforce development and configuration skills to help top global clients achieve impactful digital transformation.
As a Salesforce Analyst, you’ll design, configure, and customize Salesforce applications using tools such as Sales Cloud, Service Cloud, Marketing Cloud, and Lightning Components. You’ll collaborate with experienced consultants, contribute to cutting-edge CRM solutions, and develop expertise across diverse business domains.
If you’re passionate about Salesforce technology, customer relationship management, and cloud innovation, Deloitte offers the perfect environment to grow your skills and make an impact that matters.
Job Details at a Glance
| Job Title | Analyst – Salesforce |
|---|---|
| Job Requisition ID | 87493 |
| Entity | Deloitte Touche Tohmatsu India LLP |
| Department | Technology & Transformation – Customer Strategy & Solutions |
| Location | Delhi CEC, India |
| Experience Level | 2 – 3 years |
| Specialization | Salesforce Configuration, Development, and Implementation |
| Tools / Platforms | Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Communities), Lightning, Heroku |
| Education | Graduate Degree in Engineering / Science / IT |
| Work Mode | Hybrid / Office-based |
| Travel Requirement | Occasional client travel (short or long-term) |
| Date Posted | October 6, 2025 |
About the Role
As an Analyst – Salesforce, you will contribute to the end-to-end delivery of Salesforce-based solutions, including system configuration, business process design, client demos, and deployment. Working within Deloitte’s Technology & Transformation team, you’ll help organizations unlock the full potential of Salesforce to optimize sales, service, and customer engagement.
This position is ideal for professionals with hands-on Salesforce experience who thrive in dynamic, client-facing environments and are eager to work on innovative cloud transformation projects.
Key Responsibilities
Salesforce Development & Configuration
- Design, configure, and customize Salesforce solutions using Lightning components and native platform tools.
- Implement features across Sales Cloud, Service Cloud, Marketing Cloud, and Communities.
- Support system integrations, custom workflows, and data migration activities.
Project Execution & Delivery
- Manage your assigned workstreams to meet engagement objectives and Deloitte quality standards.
- Participate in requirement analysis, solution design, and testing phases.
- Document and maintain key project deliverables including system design documents, test cases, and user training manuals.
Client & Team Collaboration
- Engage directly with clients for demos, requirements clarification, and implementation discussions.
- Work collaboratively within a multi-member, cross-functional team across geographies.
- Identify and mitigate workstream risks, escalating issues proactively when necessary.
Continuous Learning & Innovation
- Stay updated on emerging Salesforce technologies and global CRM trends.
- Contribute to Deloitte’s internal initiatives, knowledge sharing, and innovation projects.
Required Qualifications
- Education: Bachelor’s degree (preferably in Engineering, Computer Science, or a related field).
- Experience: 2–3 years of hands-on experience with Salesforce configuration and development.
- Core Skills:
- Strong understanding of Salesforce Lightning, Apex, and SOQL.
- Proficiency in Sales Cloud, Service Cloud, Communities, or Marketing Cloud.
- Experience with Salesforce project implementation and client-facing roles.
- Additional Skills:
- Experience with Heroku, e-commerce integrations, or Industry Clouds is a plus.
- Strong analytical, problem-solving, and documentation abilities.
- Excellent communication and team collaboration skills.
Preferred Experience
- Prior involvement in end-to-end Salesforce implementation projects.
- Understanding of Salesforce best practices and deployment methodologies.
- Knowledge of Agile or hybrid project delivery models.
- Familiarity with client management, design workshops, and UAT coordination.
Why Join Deloitte
- Work with Industry Leaders: Collaborate with global teams delivering Salesforce solutions for Fortune 500 clients.
- Continuous Growth: Access world-class learning resources and professional certifications.
- Inclusive Culture: Thrive in a people-first environment that celebrates diversity and innovation.
- Career Mobility: Explore cross-functional and global career opportunities across Deloitte’s practices.
How You’ll Grow
At Deloitte, you’ll continuously evolve through structured training, mentorship, and hands-on project exposure. You’ll develop technical expertise in Salesforce ecosystems, leadership capabilities, and a holistic understanding of digital transformation — empowering you to shape a rewarding consulting career.
Apply Now
Ready to take your Salesforce career to the next level?
Join Deloitte’s Technology & Transformation team and help clients innovate through powerful cloud solutions.