Analyst, Lobby Reception | JPMorgan Chase – Bengaluru, India
Job Description
Summary
Step into a key role where hospitality meets professionalism. As the Lobby Reception Analyst, you will manage day-to-day operations at the Lobby Reception and Conference Center, ensuring a seamless and welcoming experience for every guest and employee. Play a pivotal role in fostering a professional, organized, and high-touch environment while supporting the team in delivering world-class services.
Job Details at a Glance
| Job Title | Analyst, Lobby Reception |
|---|---|
| Company | JPMorgan Chase & Co. |
| Location | Bengaluru, Karnataka, India |
| Business Unit | Corporate Sector |
| Experience Level | 3+ years relevant experience |
| Job Schedule | Full-Time |
| Job Category | Business Support |
| Posting Date | 10 October 2025 |
| Apply Before | 14 November 2025 |
| Office Address | Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru – 560103 |
| Requisition ID | 210659823 |
Key Responsibilities
- Coordinate employee and visitor needs prior to arrival and communicate updates to the team.
- Welcome and register guests following building and security procedures.
- Serve as a ‘Culture Carrier’ adhering to Global Amenity Services standards.
- Build strong relationships with colleagues, meeting planners, and building personnel.
- Handle customer complaints and escalations, providing immediate feedback.
- Maintain accurate visitor records in the visitor registration system.
- Monitor Lobby and Conference Center operations, ensuring cleanliness and organized spaces.
- Respond to general inquiries via telephone and email.
- Generate weekly/monthly reports, MIS, and visitor history.
Required Qualifications & Skills
- 3+ years of experience in high-end reception or management roles.
- Neat appearance and professional demeanor.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with EMS booking systems.
- Hands-on experience with office equipment (fax, printers).
- Strong time management and organizational skills.
- Ability to work flexible shifts covering Lobby Reception hours.
- Team-oriented with a positive attitude and strong administrative abilities.
Preferred Qualifications
- Advanced competency with Microsoft Office and EMS booking system.
- Proven ability to contribute positively to team culture and operations.
Why Work at JPMorgan Chase?
- Be part of a professional environment that values hospitality, operational excellence, and teamwork.
- Gain exposure to corporate administrative operations in a world-class financial organization.
- Work within a culture emphasizing diversity, inclusion, and professional growth.
Apply Now
Join JPMorgan Chase Bengaluru as an Analyst, Lobby Reception, delivering exceptional guest experiences while supporting a dynamic corporate environment.