Senior Consultant – Adobe Journey Optimizer | Deloitte India | Bengaluru
Job Description
Summary
Deloitte India is seeking a skilled and experienced Senior Consultant – Adobe Journey Optimizer to join its DCM:AMC team in Bengaluru. This is a high-impact role ideal for digital marketing professionals with expertise in Adobe Experience Platform (AEP), Journey Optimizer, and API-based integrations. If you are passionate about customer experience orchestration, data-driven marketing, and multi-channel automation, this is your opportunity to work with one of the world’s top consulting firms on enterprise-level digital transformation initiatives.
Job Details at a Glance
| Job Title | Senior Consultant – Adobe Journey Optimizer |
|---|---|
| Location | Bengaluru, India |
| Department | DCM:AMC (Digital Customer & Marketing) |
| Entity | Deloitte South Asia LLP |
| Job Type | Full-Time |
| Experience Required | 6+ years (2+ in Adobe Experience Cloud & Journey Optimizer) |
| Primary Tools & Skills | AEP, SQL, JavaScript, JSON, APIs, Journey Optimizer, Postman |
| Work Model | Hybrid (Minimal to no travel required) |
| Industry Focus | Digital Marketing, Martech, Campaign Automation |
| Posting Date | August 26, 2025 |
Key Responsibilities
As a Senior Consultant – Adobe Journey Optimizer, you will:
- Lead end-to-end implementation of Adobe Experience Platform and Journey Optimizer.
- Deploy and configure Experience Platform services to support multi-channel campaigns.
- Create data schemas (XDM), define events, and manage real-time data ingestion.
- Develop custom workflows and automations triggered by real-time customer behavior.
- Integrate with CRMs, email platforms, and external APIs for journey activation.
- Optimize journeys using segmentation, AI/ML-driven targeting, and personalization.
- Write efficient SQL queries and manage data transformation and cleansing tasks.
- Develop applications using JavaScript, JSON, REST APIs, and SDKs.
- Handle technical documentation, stakeholder presentations, and issue resolution.
- Collaborate across DevOps, CRM, security, and data teams for unified delivery.
Required Skills & Expertise
- 2+ years of hands-on experience with Adobe Journey Optimizer and Adobe Experience Platform (AEP).
- Strong SQL expertise for querying, transforming, and cleansing data.
- Proven experience developing using JavaScript, REST APIs, and SDKs.
- Expertise in setting up source connectors, segments, and destinations in AEP.
- Experience with CRM, email marketing, and mobile messaging tools.
- Familiarity with IMS authentication, CI/CD tools, Postman, Git.
- Deep understanding of data modeling, JSON structures, and streaming data flows.
- Strong problem-solving and debugging skills in complex martech environments.
- Excellent written and verbal communication for client-facing presentations.
- Ability to manage technical scope under tight deadlines with minimal supervision.
Preferred Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Certifications in Adobe Experience Cloud or related technologies.
- Experience in digital marketing, campaign strategy, or customer data platforms (CDPs).
- Prior consulting experience is a plus.
Why Join Deloitte India?
✔ Work with Cutting-Edge Martech
Be at the forefront of digital customer engagement using the latest Adobe tools.
🌏 Global Exposure
Collaborate on international projects with cross-functional teams.
📈 Accelerate Your Growth
Upskill with world-class training, leadership development, and a learning culture.
💡 Inclusive & Flexible
Hybrid work, well-being initiatives, and a strong commitment to diversity and belonging.
Apply Now
If you’re ready to elevate your career in Adobe Experience Platform consulting and work with world-class digital transformation leaders…
👉 Apply now on Deloitte’s official careers site
This could be your next big move into the future of marketing automation and customer experience.